Ceramic and Porcelain Tile Expert Answers Grout Leak Moisture Problems stone Wet Areas

Why is some of the grout in my tile floor damp?

ANSWER - Considering you are on an upper floor so water can't becoming in from the landscaping.   And the spot is away from the shower and other water sources, but in the same room as…

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Ceramic and Porcelain Tile Expert Answers failures Glass Tile Hollow Sounding Tiles stone

Is it normal for ceramic porcelain tiles or stone tiles to sound hollow?

ANSWER - First of all, hollow sounding tiles is not considered a defect.  There are no standards addressing hollow sounds, other to say that hollow sounds don’t necessary mean it is a problem. Hollow sounds…

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Expert Answers Leak Repairs Standards stone Terrazzo Waterproofing

Does my terrazzo floor need replaced after being subjected to a flood?

ANSWER - I'm guessing that the terrazzo floor is the cementitious type and not the epoxy type, but either way, if the terrazzo floor was originally installed correctly, it should not have been harmed by…

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Ceramic and Porcelain Tile cleaning Expert Answers Maintenance sealers stone Wear

How do I get the shine back on a glazed floor tile?

ANSWER - If it is a true glazed ceramic tile then the surface is a fired on glass-like material.  If it originally had a sheen to it and is no longer there then it must…

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Brick Ceramic and Porcelain Tile Expert Answers installation Standards stone

Is Spot Bonding Tile an Approved Installation Method?

ANSWER - Spot bonding tile is not a legitimate method for installing ceramic tile, including porcelain tile, which is a type of ceramic tile, or stone tile, unless an epoxy adhesive is used in an interior…

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Ceramic and Porcelain Tile Debonding Tile Expert Answers failures Movement Joints stone Tenting

Does lack of expansion joints cause tiles to debond or tent?

ANSWER - Expansion joints are a type of movement joint.  Movement joints are meant to mitigate expected expansion and contraction movements within the tile assembly cased by temperature variations, moisture variations or from dynamic structural movements.…

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Ceramic and Porcelain Tile Expert Answers Installation Guidelines Movement Joints stone Wet Areas

Where should movement joints be installed in a small bathroom?

ANSWER - Yes, movement joints, sometimes referred as expansion joints, should be at all plane transitions and where there are transitions from different substrates and materials.   Door thresholds, wall penetrations around escutcheons, and light…

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Balcony Ceramic and Porcelain Tile cracks Expert Answers Exterior Exterior Decks & Balconies failures Grout installation Leak Moisture Problems Sealant Caulk stone

How do I stop our Exterior Tile Deck from leaking?

ANSWER - The leaking of deck causing damages in the ceiling below is the symptom of the cause of the problem.  Treating the symptom will not remediate the cause of the problem. If the deck…

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Ceramic and Porcelain Tile Expert Answers installation Lippage Standards stone

What is the allowable Tile Lippage for an 18" x 18" tile?

ANSWER - Allowable tile lippage for ceramic tile, including porcelain tile, which is a type of ceramic tile, is based on the grout joint width and the amount of allowable warpage that the tile itself exhibits.…

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Counter tops Expert Answers selection Slab Standards stone

The granite sample I approved does not match the granite countertop I received. What can I do about it?

ANSWER - Based on the few photos you provided, I don’t think the white background sample you approved is representative of the salmon background countertop that you got. Read More