cleaning Expert Answers grout installation Maintenance sealers Stains stone

Why are my newly installed Travertine Tiles have a White Haze and Texture?

ANSWER - If your travertine was dark and rich before it was grouted and sealed, then it should be able to be returned to that condition since it is a natural stone the surface can be…

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Ceramic and Porcelain Tile Expert Answers grout Installation Guidelines Movement Joints Standards Workmanship

Are there Tolerance Standards for Grout or Caulking Joint Width Variation?

ANSWER - You are correct to install caulked movement joints at the perimeters and inside vertical corners of the tile installation.  Caulk should be an ASTM C920 silicone sealant per TCNA EJ171 standards.

The ceramic…

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cleaning Expert Answers grout Maintenance sealers Stains

How do I remove the White Haze off of my Pebble Shower Floor?

ANSWER - When there is a white haze on a shower floor it is normally either efflorescence precipitation or you have trapped moisture in the tile assembly by applying a non-breathable sealer over the floor.…

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Ceramic and Porcelain Tile cleaning Expert Answers grout Maintenance Stains Wet Areas

How do I remove the grout haze or stains on my new bathroom tiles?

ANSWER -  There are many variables to consider.  First you have to know what type of tile was installed.  Whether it is a glazed tile (impervious glass-like surface) or unglazed tile (same clay material form…

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Ceramic and Porcelain Tile Expert Answers failures grout Leak Moisture Problems Repairs Wet Areas

How to stop water leaking through my tile grout joints?

ANSWER - If water from your shower is leaking into a crawl space the problem is not the cementitious grout joints.  There has to be an underlying problem with the shower pan's waterproof membrane.  It…

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Ceramic and Porcelain Tile cleaning Expert Answers grout Maintenance sealers stone

Why does my tile floor produce black water when we clean it?

ANSWER - The black stain in the water has to be coming from somewhere and caused by something.  The question is where and what? The question is what type of tile do you have?  There…

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Ceramic and Porcelain Tile cleaning Expert Answers grout Optical Haze Stains

How to Remove Grout Haze from Unpolished Porcelain Tile?

ANSWER - There is always a grout haze after grouting a tile.   For cementitious grouts, the haze should be polished off with dry clean cheese cloth soon after the tile surface dries leaving a…

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Ceramic and Porcelain Tile Expert Answers grout Lippage Standards Warpage

What is the acceptable Tile Grout Joint Width and Tile Lippage for tiles with one edge larger than 15 inches?

ANSWER -  ANSI A108.02-2013 standards say that the grout joint width should be at least 3 times the actual variation of facial dimensions, but never less than 1/16” wide. Read More

Ceramic and Porcelain Tile Expert Answers grout Leak Moisture Problems stone Wet Areas

Why is some of the grout in my tile floor damp?

ANSWER - Considering you are on an upper floor so water can't becoming in from the landscaping.   And the spot is away from the shower and other water sources, but in the same room as…

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Ceramic and Porcelain Tile Expert Answers grout installation Wood Subfloor

Why is my tile floor and making crunchy and popping sounds and why is the grout coming out?

ANSWER - I am assuming that the ceramic tile was bonded directly to the wood subfloor.  There are acceptable methods for installing ceramic tile over wood substrates in interior dry applications.  It is always considered better…

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