Ceramic and Porcelain Tile Concrete Substrate Slab Expert Answers Leak Moisture Problems Repairs

Will French Drains around my house stop Ground Water from Seeping through My Tile Grout?

ANSWER - If in fact you have ground water migrating up through your concrete slab and up through the porous tile grout joints, installing French drains around the perimeter of your house could divert the…

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Ceramic and Porcelain Tile Expert Answers Flood Repairs

Are my Saltillo Tiles that were submerged in 2 feet of Water Salvageable?

ANSWER - Mexican Saltillo tiles are unglazed tiles that are very porous, although they are normally sealed that will help resist moisture saturation.  Often sealers are not reapplied regularly as they should so the sealer's…

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cracks Expert Answers failures Floor Warming installation Movement Joints Repairs stone

What causes Stress Fractures or Indent Fractures in Natural Stone?

ANSWER - We have seen this condition in marble before.  They are referred to as indent fracturing or stress fracturing veins.

You said that the veins went all the way through the stone, the…

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Expert Answers Repairs selection stone

How can I match my existing Marble Floor?

ANSWER - Your description of the marble sounds like it could be a Perlino Rosato Marble. Depending on the type of natural stone you are trying to match, it can be easy to match or…

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Ceramic and Porcelain Tile Expert Answers failures grout Leak Moisture Problems Repairs Wet Areas

How to stop water leaking through my tile grout joints?

ANSWER - If water from your shower is leaking into a crawl space the problem is not the cementitious grout joints.  There has to be an underlying problem with the shower pan's waterproof membrane.  It…

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Ceramic and Porcelain Tile Expert Answers Maintenance Polished Repairs stone Stone Restoration

How do I re-polish Floor Tiles?

ANSWER - The method you use to re-polish a tile surface depends on what kind of tile you have.  You can't use a chemical by itself to polish a tile.

If you have a polished…

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Backer Board Ceramic and Porcelain Tile Debonding Tile Expert Answers failures Floor Warming Repairs

How do I remove Loose Tiles without Damaging the Floor Warming Wires?

ANSWER - The first question is why did the tiles come loose?  If installed correctly tiles should not come loose.  Once you remove the tiles to repair you can evaluate the conditions underneath to help…

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Ceramic and Porcelain Tile Expert Answers failures installation Leak Movement Joints Repairs Waterproofing Wet Areas

How can I find where the water is coming from in my Leaking Tiled Shower?

ANSWER - First of all if it was installed correctly you wouldn’t have a problem.  To fully figure it out I would have to perform a forensic intrusive inspection, which probably isn’t practical for a…

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Ceramic and Porcelain Tile Expert Answers Hollow Sounding Tiles Repairs

Do we have to Replace Hollow Sounding Tiles?

ANSWER - Hollow sounding tile is not a defect per industry standards.  Although a hollow sounding tile can be a symptom of a defect. If all of the floor sounds hollow or a portion of…

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Expert Answers Repairs stone

Is it possible to make the Surface of an Installed Hone Finish Granite Tile to be Flamed?

ANSWER - It is possible heat the surface of the granite tile after it is installed with a torch to obtain a flamed finish, but it can result in damaging the stone by causing it…

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