Ceramic and Porcelain Tile Expert Answers failures Free Tile and Stone Installation Guidelines installation Installation Guidelines Repairs stone Stone Restoration Workmanship

How do I find a new Tile Installer to Fix or Complete my Tile Installation

ANSWER - It is very difficult to find a qualified tile installer to fix problems caused by another installer or to get them to complete an incomplete tile installation. The qualified installer doesn't want to…

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cleaning Expert Answers Maintenance Stains stone Stone Restoration

ANSWER - The only glue they should be using on a marble countertop is the resin adhesive to bond the section together or to bond the apron to the slab.  Sometimes if they have joints…

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cleaning Counter tops Expert Answers Marble Mold Sealant Caulk Stone Restoration

What is Causing my Kitchen Marble Countertop to Stain?

ANSWER - Marble isn't the safest material to use on a kitchen countertop because it is primarily comprised of calcium carbonate that is chemical sensitive and has a tendency to scratch.  Having a honed surface…

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cleaning Efflorescence Staining Expert Answers Limestone Maintenance stone Stone Restoration Wet Areas

How do you remove stains in Limestone in an Exterior Application?

ANSWER - Limestone stone is a calcium carbonate sedimentary natural stone.  It contains various minerals such as ferrous oxide that when subjected to excessive moisture can develop mineral stains. Sometimes this is just minor staining…

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Acid Etching cleaning Expert Answers Maintenance sealers Stains stone Stone Restoration

Why are my 1x1 Marble Tiles not Shinny After Grouting?

ANSWER - Denatured alcohol is acidic and can act as a solvent to break down sealers or stains that could be on the stone.  They use oxalic acid in polishing stone because it breaks down…

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Ceramic and Porcelain Tile cleaning Expert Answers Maintenance Optical Haze stone Stone Restoration

How do you remove smudges from floor tiles?

ANSWER - First you need to determine what caused the smudges on the tile in order to determine how to remove them. If you have a polished porcelain tile there is a condition known as…

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cleaning Expert Answers Maintenance Stains stone Stone Restoration

How long will it take for Limestone to Dry from being wet, and will the dark spots go away?

ANSWER - There are 3 subcategories of limestone per ASTM C568.   Their physical properties vary from being vary porous to very low absorbing. How fast the limestone will dry depends on how absorbing it is,…

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Expert Answers Grout Repairs Stains stone Stone Restoration

How to Remove Grout Haze from Polished Marble Tile?

ANSWER - Normally to remove a cementitious haze you use acid, but not just any acid as acid used wrong can cause etching problems.  Never use muriatic acid like what is added to pools.  Sulphamic…

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cleaning Expert Answers Stains stone Stone Restoration

How do I remove the dark stains at the seams of our limestone fireplace?

ANSWER - If you have dark stains at the seams of the limestone fireplace, that suggests that the stone installer used a sealant or resin for those joints that bleed into the stone leaving a…

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cleaning Expert Answers Maintenance Quartz Stone sealers Showers stone Stone Restoration Wet Areas

How can I remove the Drip Lines on my Quartz Stone in my Shower?

ANSWER - Quartz Stone is a man-made material that is about 90% natural quartz suspended in a resin base. Natural stone and quartz stone can be affected by various chemicals.  The chemicals whether very acidic…

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cleaning Expert Answers Maintenance Slab Stains stone Stone Restoration

How do I get White Lemon Juice Stains out of a Marble Countertop?

ANSWER - Marble is made up mostly of calcium carbonate, which is a material that is sensitive to acid.  Lemon juice is acidic with a pH around 2; neutral is a pH of 7.   So…

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cleaning Expert Answers Maintenance Moisture Problems Showers stone Stone Restoration Wet Areas

How do I clean my Travertine Tiles on the bathroom floors and shower?

ANSWER - Depending on whether the travertine tiles have been maintained properly or not over the years, it may require a more in-depth cleaning; particularly if there is staining in the stone. Generally speaking, on…

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cleaning Expert Answers Maintenance Moisture Problems Stains stone Stone Restoration

How do I remove the brown stains on my granite countertop?

ANSWER - There are many different types of stains, so the trick is to try to determine what caused the stain, because if you know that, then you have a chance at figuring out how…

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cleaning Expert Answers Maintenance Polished Repairs Stains stone Stone Restoration

How do I repair my polished granite floor that was stained by my dog's urine?

ANSWER - Urine is acidic.  Even though natural granite is very chemical resistant, if it is subjected to something acidic and it either isn't cleaned timely or properly, then it can etch the surface of…

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cleaning Expert Answers Maintenance Polished stone Stone Restoration

How can I Polish my Marble Tile to get a good Shine?

ANSWER - Assuming when you say marble that it is a true calcium carbonate marble you can buy kits with diamond pads and a powder compound with water to re-polish a marble that has scratches…

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Ceramic and Porcelain Tile Expert Answers Maintenance Polished Repairs stone Stone Restoration

How do I re-polish Floor Tiles?

ANSWER - The method you use to re-polish a tile surface depends on what kind of tile you have.  You can't use a chemical by itself to polish a tile.

If you have a polished…

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cleaning Expert Answers Maintenance Mold stone Stone Restoration Wet Areas

Can limestone tiles be cleaned using Heated High Pressure Extraction?

ANSWER - The reason you will get mildew on the tile in a shower is because the water is not draining or drying properly.  This could be cause of the tile not being installed correctly…

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cleaning Expert Answers Maintenance sealers Stone Restoration

What do I use to Clean and Seal my Slate Tiles?

ANSWER - Slate will wear from the exposure to the weather.  If it is spalling (flaking) it could be due to the stone be subjected to excessive moisture.  The white chalky spots could be efflorescence,…

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Expert Answers Hollow Sounding Tiles Maintenance Repairs stone Stone Restoration

Should a Marble Floor that was Spot Bonded and Sounds Hollow be Replaced or Restored?

ANSWER - First of all a hollow sounding marble floor is not considered a defect in itself.   It could be a symptom of a defect.  The only way to determine that is to see…

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