Ceramic and Porcelain Tile cracks Expert Answers failures grout Repairs

Why is our grout cracking and what can we do about it?

ANSWER - Grout can crack for a varied of reasons, and it might be because of a combination of different deficiencies. First of all, not manufacturer of grout would recommend mixing non-sanded grout with sanded…

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Ceramic and Porcelain Tile Debonding Tile Expert Answers failures Flood installation Movement Joints Tenting

Will the Cold Temperatures cause Tiles to Tent, and Will the insurance provide coverage for a tented tile floor?

ANSWER - Normally it isn't the cold that leads to a tile tenting, it is the higher temperatures or moisture that causes expansion in tiles that can lead to tile tenting if the tile wasn't…

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cracks Expert Answers failures Floor Warming installation Movement Joints Repairs stone

What causes Stress Fractures or Indent Fractures in Natural Stone?

ANSWER - We have seen this condition in marble before.  They are referred to as indent fracturing or stress fracturing veins.

You said that the veins went all the way through the stone, the…

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Ceramic and Porcelain Tile Expert Answers failures grout Leak Moisture Problems Repairs Wet Areas

How to stop water leaking through my tile grout joints?

ANSWER - If water from your shower is leaking into a crawl space the problem is not the cementitious grout joints.  There has to be an underlying problem with the shower pan's waterproof membrane.  It…

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Backer Board Ceramic and Porcelain Tile Debonding Tile Expert Answers failures Floor Warming Repairs

How do I remove Loose Tiles without Damaging the Floor Warming Wires?

ANSWER - The first question is why did the tiles come loose?  If installed correctly tiles should not come loose.  Once you remove the tiles to repair you can evaluate the conditions underneath to help…

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Ceramic and Porcelain Tile Expert Answers failures installation Leak Movement Joints Repairs Waterproofing Wet Areas

How can I find where the water is coming from in my Leaking Tiled Shower?

ANSWER - First of all if it was installed correctly you wouldn’t have a problem.  To fully figure it out I would have to perform a forensic intrusive inspection, which probably isn’t practical for a…

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Ceramic and Porcelain Tile cracks Expert Answers failures Leak Repairs Waterproofing Wet Areas

Was the Shower Leak Repair done Correctly?

ANSWER - When there are tile failures generally it is never due to one deficiency, but rather due to multiple compounding deficiencies. First of all your grout should not crack.  If water that goes into…

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Ceramic and Porcelain Tile cracks Expert Answers failures Wet Areas

Can Hurricane Winds cause a Crack in a Tile Floor?

ANSWER - When there is failure in a tile installation it is generally not due to one condition or deficiency, but rather due to several compounding deficiencies. There are a number of different reasons of…

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Ceramic and Porcelain Tile Expert Answers Exterior failures installation Leak Moisture Problems Waterproofing

Why is my exterior tile deck leaking?

ANSWER - Exterior decks are one of the most common failures in building construction because they are normally constructed incorrectly. When there is a failure it is normally due to compounding deficiencies rather than only one…

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Ceramic and Porcelain Tile Expert Answers failures Glass Tile Hollow Sounding Tiles stone

Is it normal for ceramic porcelain tiles or stone tiles to sound hollow?

ANSWER - First of all, hollow sounding tiles is not considered a defect.  There are no standards addressing hollow sounds, other to say that hollow sounds don’t necessary mean it is a problem. Hollow sounds…

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