Ceramic and Porcelain Tile Deflection Expert Answers failures grout

How do you repair grout that comes loose so it doesn't continue to happen?

ANSWER - Grout joints in a 12x24 inch tile should be at least 1/8" wide otherwise the grout can't fill the joint as it should.  If the grout joint is 1/16" or less then chances…

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Ceramic and Porcelain Tile Debonding Tile Expert Answers failures Insurance Claim Leak

Can a water pipe leak cause my tile to laminate and will the insurance cover the loss?

ANSWER -  If the tile was installed correctly and had adequate movement joints installed, the water flooding should not have caused the tile to debond.  Unless the water leak in the slab created a hydrostatic…

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Ceramic and Porcelain Tile Expert Answers failures grout Leak Movement Joints Repairs Sealant Caulk Showers Waterproofing Wet Areas

Is it alright to use Silicone Sealant to fix a Shower Leak?

Answer: First of all, all of the transition joints in the shower both horizontal and vertical should not have been grouted with a cementitious grout.  They should have been filled with an ASTM C920 resilient sealant…

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Ceramic and Porcelain Tile Debonding Tile Expert Answers failures Hollow Sounding Tiles installation Repairs

What can I do about my failed tile floor in the home I bought 1 year ago?

ANSWER - It sounds as though your tile installation has failed and is debonding. It is likely due to compounding deficiencies in how it was installed. The substrate may have not been properly prepared. The tile…

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Ceramic and Porcelain Tile Debonding Tile Expert Answers failures grout installation Movement Joints Tenting

What can I do about my 2 year old tile installation that is coming loose?

ANSWER - It sounds as though your tile installation has failed and is debonding.  It is likely due to compounding deficiencies in how it was installed.  The substrate may have not been properly prepared.  The…

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Ceramic and Porcelain Tile Debonding Tile Expert Answers failures Hollow Sounding Tiles Tenting

What caused our tiles to Tent and become Hollow Sounding?

ANSWER -  When tiles tent/buckle up it is normally due to the combination of lack of resilient movement joints and due to the tile not being bonded as well as it should. Movement joints are…

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Ceramic and Porcelain Tile cracks Debonding Tile Expert Answers failures grout Hollow Sounding Tiles

What has caused some tiles in my Ceramic Tile Floor to become Hollow Sounding and the Grout To Crack?

ANSWER -  Hollow sounds  on a ceramic tile isn't a defect in itself, but it can be a symptom of a defect depending on the circumstances.   If portions of a tile is hollow sounding or…

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cleaning Debonding Tile Efflorescence Staining Expert Answers Exterior failures Inspections Maintenance Stains stone

Why is my Bluestone Patio Tiles coming Loose and Have Efflorescence?

ANSWER - If the flagstone shaped Bluestone is loose and has excessive efflorescence staining then it wasn't installed correctly.   If the patio had been designed correctly and the stone installed properly it should perform well…

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Ceramic and Porcelain Tile Expert Answers failures grout Hollow Sounding Tiles installation Repairs

Why do I have loose Grout and Hollow Tiles?

ANSWER - Even though the tile floor was installed 15 years ago, if it was installed correctly it should not have loose grout; unless it was abused in some way.  I am assuming that these…

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Ceramic and Porcelain Tile Expert Answers failures grout installation Leak Moisture Problems Movement Joints Standards Waterproofing Wet Areas

Why is my Tiled Balcony Leaking and How Can I fix it?

ANSWER - When there is a problem it normally is not due to one deficiency, but due to multiple compounding deficiencies. You state that the peel and stick moisture barrier was properly installed.  If if…

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