Expert Answers in failures
Can a water pipe leak cause my tile to delaminate and will the insurance cover the loss?
ANSWER - If the tile was installed correctly and had adequate movement joints installed, the water flooding should not have caused the tile to debond. Unless the water leak in the slab created a hydrostatic…
Read MoreIs it alright to use Silicone Sealant to fix a Shower Leak?
Answer: First of all, all of the transition joints in the shower both horizontal and vertical should not have been grouted with a cementitious grout. They should have been filled with an ASTM C920 resilient sealant…
Read MoreWhat can I do about my failed tile floor in the home I bought 1 year ago?
ANSWER - It sounds as though your tile installation has failed and is debonding. It is likely due to compounding deficiencies in how it was installed. The substrate may have not been properly prepared. The tile…
Read MoreWhat can I do about my 2 year old tile installation that is coming loose?
ANSWER - It sounds as though your tile installation has failed and is debonding. It is likely due to compounding deficiencies in how it was installed. The substrate may have not been properly prepared. The…
Read MoreWhat has caused some tiles in my Ceramic Tile Floor to become Hollow Sounding and the Grout To Crack?
ANSWER - Hollow sounds on a ceramic tile isn't a defect in itself, but it can be a symptom of a defect depending on the circumstances. If portions of a tile is hollow sounding or…
Read MoreWhy is my Bluestone Patio Tiles coming Loose and Have Efflorescence?
ANSWER - If the flagstone shaped Bluestone is loose and has excessive efflorescence staining then it wasn't installed correctly. If the patio had been designed correctly and the stone installed properly it should perform well…
Read MoreWhy is my Tiled Balcony Leaking and How Can I fix it?
ANSWER - When there is a problem it normally is not due to one deficiency, but due to multiple compounding deficiencies. You state that the peel and stick moisture barrier was properly installed. If if…
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