Expert Answers in installation

ANSWER - It is very difficult to find a qualified tile installer to fix problems caused by another installer or to get them to complete an incomplete tile installation. The qualified installer doesn't want to…

ANSWER - Too often tile and stone installers don't follow industry standards because they have never been formally trained and don't know what are the standards.  They generally have learn from others and assume those…

ANSWER - There really isn't anything you can do about correcting the short stair treads as there is no stair nosing extending out over the edge of the stair riser.  You really just need to…

ANSWER - First of all, the way you construct a shower pan is to first apply a pre-sloped mortar bed to establish a slope to the drain of 1/4" per foot.  You can float over…

ANSWER - I assume you will remove the existing spillway.  Assuming it is bonded to a mortar bed or to the gunite/shotcrete substrate, after removing the existing spillway, make sure you scarify it and it…

ANSWER - The marble may in fact be retaining moisture and maybe it will go away after it dries out.  On the other hand natural stone has various minerals within it that can react with…

ANSWER - There is a type 1 and a type 2 organic mastic.  Type 1 mastic is more water resistant, but only suitable for limited water exposure. Using the mastic on the kitchen backsplash is…

ANSWER - You should never adhere anything to a stucco finish on a wall.  The stucco is typically a cementitous material with a low amount of cement that makes it relatively weak.  You should remove…

ANSWER - It depends on what type of mat was used over the plywood on whether it is an acceptable installation method.  Although it would be ideal to install a waterproof membrane in areas that…

ANSWER - Normally when you get cracking over a suspended floor following the joints of the tile backer board that the tile was bonded to, it is due to a combination of excessive deflection in…