Licensed Installer = Protection

Licensed Installer = Protection

About Licensed Installer = Protection

Contractors should be licensed to perform tile and stone installations by the state that they do business in.  Most states require their own license or at least recognize a license from another state such as California.  When running into a job problem with a licensed installer, the issuing agency for the license can help provide a means of recourse when a complaint is filed.  If an unlicensed installer is used, that governing body cannot help, and the owner is left on their own to resolve the problem.

Using licensed contractors will not only provide a path for resolving issues that may arise, but it also should help avoid those problems.  Licensed contractors are more likely to have the skills, training, and experience to do quality work and are more likely to use qualified trained tile installers.

Don’t just settle on the fact that a contractor is licensed and walk away thinking the job will come out perfect.  Do your due diligence to vet and verify that installers are properly trained.  Not all installers are detailed minded or conscientious in their work.  Ask the licensed company if they use installers that are Certified Tile Installers (CTI), or if they have Advanced Certifications for Tile Installers (ACT), or are their installers ITS Verified meaning that they have taken the 5 hour Tile Installer Thin-set Standards Verification (ITS) online course available at  A little bit of legwork before a job starts will go a long way in helping an installation turn out great.

About the Tilewise Cartoons

TileWise cartoons were developed under Donato Pompo's leadership for Club '84 (Ceramic Tile Action Group).  Club '84 was a non-profit organization of accomplished individuals from all segments of the ceramic tile industry.  The group's mission was to develop and distribute educational aids to educate, train and bring quality awareness to the distributors, specifiers, installers, and consumers of Ceramic Tile.

The TileWise cartoons were created to communicate issuses and concerns in the business of using ceramic tile for all segments of the industry.  The objective was to educate to promote the quality use of ceramic tile.  In each cartoon the screen exaggerates what you shouldn't do or emphasizes an issue or concern, then George the Bucket (named after CTI founder George Lavenberg) says what is correct.  The cartoons ran for twelve years in each issue of the Tile Industry News, a major industry publication, published by the Ceramic Tile Institute until 1999 when it ceased.

Use these cartoons to educate your customers and employees to help avoid potential problems, and to promote a positive image of your company through newsletters, posters or mailings.

We hope you can put these cartoons to good use to help your industry and your business, and we know you will certainly benefit from them if you do.  Good Luck!

The TileWise Cartoons will be displayed and available for your use. Restricted to limited single use. Randy’s cherished wife, Suzanne, is working hard to care for their precious sons, Rudie and Remie. Randy’s sudden illness left them with limited resources. If you can benefit from the use of the TileWise Cartoons, and if you can afford it, a donation to Randy's family would be very much appreciated. Please see form below to pledge whatever amount you would like to donate.

Right click the cartoon of your choice (Restricted to limited single use) and do a "Save Picture As..." to your hardrive.

(over 50 TileWise cartoons for your pleasure, and to use to educate your customers and employees)

Please take the time to learn about Randy.

Fill out my online form.