Expert Answers in installation

ANSWER - Generally speaking you would need to first cut out the grout joints with a diamond blade saw and then re-grout the joints after they joints are fully open and clean. If you don't…

ANSWER - I'm not sure what type of product Mapei Isolatic is. Since it is being added to Kerabond it must be a latex additive. The ring shape spots of moisture suggest to me that…

ANSWER - It is always best to attach ceramic tile or stone tile to a concrete substrate that is very structurally sound and with little deflection. It is possible and legitimate to bond tile to…

ANSWER - The ANSI and MIA standards do say grout joints should never be less than 1/16" wide, and depending on the type and size of tile they should be wider. It is recommended to always…

ANSWER - First of all you should not be installing the clay tiles to plywood if it is going to be used outdoors.  Plywood is moisture sensitive and will expand and contract leading to warpage…

ANSWER - Per our industry standards for ceramic tile and stone and from a practical point-of-view, any concrete substrate that has shrinkage cracks should be isolated with a crack isolation membrane. If the cracks are…

ANSWER - You can not install your travertine or any type of tile over a concrete foundation that has cracks without first fixing the problem. If it is simply shrinkage cracks that only move horizontally…

ANSWER - Manufacturer's of the installation products for ceramic tile and stone caution to not use propane heaters. The reason is because the propane heaters emit carbon dioxide that can lead to a condition called…

ANSWER - There are modified thin-set adhesives that meet ANSI A118.4 or ANSI A118.15.  They can either me latex modified thin-set where you add the appropriate liquid latex rather than water or there are polymer modified…

ANSWER - There are ANSI A137.1 industry standards on quantifying what is considered acceptable dimension variation within standard grade ceramic tiles. Ceramic tile is not perfect and the installation methods help compensate for the imperfections…