Ceramic and Porcelain Tile Expert Answers Hollow Sounding Tiles Repairs stone

How do you repair hollow sounding tiles?

ANSWER - Hollow sounding tiles is not a defect per se.  Depending on the substrate and installation materials and methods being used the tile can have a hollow sound without anything being wrong. On the…

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Ceramic and Porcelain Tile Expert Answers grout Standards stone

What are the standards for grout joint widths and properly filling with grout?

ANSWER - The Natural Stone Institute (previously the Marble Institute of America) Dimensional Design manual state that the grout joint on a stone should never be less than 1/16"  wide and preferably 1/8" wide.  To…

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Counter tops Expert Answers Maintenance Polished Repairs Stains stone

How do I remove a smudge on my new Granite Countertop?

ANSWER - Many natural stones that are produced around the world are treated with a type of sealer to enhance the color of the stone.  If some type of solvent gets on the countertop e.g.…

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Expert Answers installation Stains stone

Should Adhesive Spots show through Marble Tiles?

ANSWER -  We have seen where the installer will cover the entire tile with thin-set adhesive (back buttering) and then use globs or spots of the adhesive to attach the tile.  This is not an…

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Ceramic and Porcelain Tile Expert Answers Standards stone

How many bad tiles are acceptable in a tile installation?

ANSWER -  In terms of manufacturing of ceramic tiles, which includes porcelain tiles that are a type of ceramic tile, there are quality control standards in ANSI A137.1  that allow a small percentage of tiles…

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Ceramic and Porcelain Tile Expert Answers Movement Joints Standards stone

Can Movement Joint Widths be less than 1/4 inch as TCNA Handbook states?

ANSWER - TCNA Handbook does say that movement joints within the tile assembly should be at least ¼” wide, but the current version of the handbook does indicate that if your movement joints are installed…

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Caulk Expert Answers installation Movement Joints stone

Is it ok to butt a wood floor tight to a marble tile insert?

There should be a 1/8" joint between the wood and marble.  It would be best to caulk that joint as there is likely to be movement.   If you don't have a joint then when the…

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Ceramic and Porcelain Tile Concrete Substrate Slab Expert Answers installation Installation Guidelines Standards stone

What is the proper Installation Method for Installing Large Format Tiles?

ANSWER - It is hard to see exactly what they did.  Your message says “photo thin set 1/16” is on the floor, 1.5” to 2.5” of mortar mix with less than 90% coverage, and thin-set 1/16”…

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Ceramic and Porcelain Tile cleaning Expert Answers Maintenance Optical Haze stone Stone Restoration

How do you remove smudges from floor tiles?

ANSWER - First you need to determine what caused the smudges on the tile in order to determine how to remove them. If you have a polished porcelain tile there is a condition known as…

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Counter tops cracks Expert Answers Fabrication Slab stone

Is it normal to have a granite countertop have cracks that continue through the stone?

ANSWER - The Natural Stone Institute, formally the Marble Institute of America, Dimension Stone Design Manual states that "Cracks occur in stones as a result of man-made mechanically induced stresses during handling, fabrication, transport, or…

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