Expert Answers in Installation Guidelines

ANSWER - It is very difficult to find a qualified tile installer to fix problems caused by another installer or to get them to complete an incomplete tile installation. The qualified installer doesn't want to…

ANSWER - Too often tile and stone installers don't follow industry standards because they have never been formally trained and don't know what are the standards.  They generally have learn from others and assume those…

ANSWER - First of all, the way you construct a shower pan is to first apply a pre-sloped mortar bed to establish a slope to the drain of 1/4" per foot.  You can float over…

ANSWER - I assume you will remove the existing spillway.  Assuming it is bonded to a mortar bed or to the gunite/shotcrete substrate, after removing the existing spillway, make sure you scarify it and it…

ANSWER - You are asking a lot that can't be answered without performing a forensic inspection to determine what is causing the failures.  I can make some general statements that may or may not apply…

ANSWER - To determine what adhesive to use to install a time you need to determine what is the substrate.  You need to know what type of tile you are going to install.  In Trailer…

ANSWER - Based on the Schluter literature, although they only show floor applications, they don't say it is only for floors. The Ditra is waterproof if installed correctly for waterproofing.  It does have a key…

ANSWER - Carpet might be allowing the moisture to evaporate through it, but as dirty as carpets get you could develop some microbial growth in the carpet.  Adding more carpet doesn't solve or prevent problems.…

ANSWER - It depends on the application on whether waterproofing under a tile installation is necessary.  If it is in a wet application and in some exterior applications, then it is necessary to waterproof the…

ANSWER - I assume this is an exterior application of the sandstone in a flagstone irregular shape.  Sandstone is Quartz stone from a geological point of view, but it is a class 1 that is…