Ceramic and Porcelain Tile Free Tile and Stone Installation Guidelines installation Installation Guidelines Showers Slope Percent Standards Wet Areas

How thick should the Mortar Be for a Shower Pan Floor in a Shower?

ANSWER - First of all, the way you construct a shower pan is to first apply a pre-sloped mortar bed to establish a slope to the drain of 1/4" per foot.  You can float over…

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cleaning Efflorescence Staining Expert Answers Limestone Maintenance stone Stone Restoration Wet Areas

How do you remove stains in Limestone in an Exterior Application?

ANSWER - Limestone stone is a calcium carbonate sedimentary natural stone.  It contains various minerals such as ferrous oxide that when subjected to excessive moisture can develop mineral stains. Sometimes this is just minor staining…

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Ceramic and Porcelain Tile cracks Deflection Expert Answers failures Grout installation Movement Joints Repairs Sealant Caulk Waterproofing Wet Areas

How do I repair the Horizontal Grout Joint between the Bathtub and the Tile wall?

ANSWER -  The transition joint between the top of the bathtub flange and the wall tile is not supposed to be filled with a cementitious grout.  It should be filled with a resilient ASTM C920…

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Ceramic and Porcelain Tile Expert Answers Exterior installation Moisture Problems Wet Areas

What is causing water to collect on the clubhouse deck that makes it slippery?

ANSWER - A vapor retarder goes under the concrete slab and doesn't have anything to do with water pooling/collecting on the tile surface. Industry standards require that the exterior tile surface that is subjected to…

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Backer Board Ceramic and Porcelain Tile Expert Answers Grout installation Moisture Problems Mold sealers Showers Wet Areas

Can I install Onyx mosaics in my Shower that don't have grout joints?

ANSWER - First of all what happen to the the 3rd wall in the shower?  I will assume it has a different substrate or you aren't tiling it. Not sure why you are using Schluter…

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Ceramic and Porcelain Tile Expert Answers failures Grout Leak Movement Joints Repairs Sealant Caulk Showers Waterproofing Wet Areas

Is it alright to use Silicone Sealant to fix a Shower Leak?

Answer: First of all, all of the transition joints in the shower both horizontal and vertical should not have been grouted with a cementitious grout.  They should have been filled with an ASTM C920 resilient sealant…

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Ceramic and Porcelain Tile Expert Answers installation Installation Products - Adhesives Showers Wet Areas

Can excessive Steam and Condensation in a Shower caused damage to the Ceramic tiles?

ANSWER - If the ceramic tile was installed correctly over a suitable substrate for a shower application then it will not be harmed from being subjected to prolong hot water, steam, and condensation. Ceramic tile…

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Ceramic and Porcelain Tile Expert Answers Hollow Sounding Tiles Repairs Waterproofing Wet Areas

How do I make Repairs on Schulter Ditra Mat?

ANSWER -  First of all having tiles that sound hollow is not a defect in itself.  Normally when tiles are installed over a membrane of some sort; like Ditra it will cause hollow sounds because…

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Ceramic and Porcelain Tile Expert Answers Leak Wet Areas

Why does water puddles show up on my Bathroom Floor when the Water is Shut-Off to the House?

ANSWER -  It sounds like a real mystery.   The only time you get a puddle of water on your bathroom floor near your toilet is when you shut off the water supply to the house…

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Ceramic and Porcelain Tile cleaning Expert Answers installation Maintenance Optical Haze Stains Wet Areas

Who caused the stains on my Porcelain Tile, The Installer or the Tile Manufacturer?

ANSWER - I am guessing that you had a through-body/unglazed porcelain tile since you said it was a matte finished porcelain tile and you said that the installers were able to grind the surface to…

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Ceramic and Porcelain Tile Expert Answers failures Grout installation Leak Moisture Problems Movement Joints Standards Waterproofing Wet Areas

Why is my Tiled Balcony Leaking and How Can I fix it?

ANSWER - When there is a problem it normally is not due to one deficiency, but due to multiple compounding deficiencies. You state that the peel and stick moisture barrier was properly installed.  If if…

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cleaning Expert Answers installation Maintenance sealers Showers stone Wet Areas

Is Limestone Natural Stone Suitable for a Shower Application?

ANSWER - Limestone is commonly used in shower applications.  Not all limestone are the same.  There are ASTM material standards for each geological classification of natural stone that lists what the maximum or minimum physical…

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cleaning Expert Answers installation Moisture Problems Polished sealers Showers Stains stone Wet Areas

Is it recommended to install Carrara Marble in Steam Showers?

ANSWER - I have seen Carrara Marble installed in showers and steam shower successfully, but I have also seen where there were staining problems. Many marbles contain pyrite (iron sulfide) minerals which is a natural…

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Ceramic and Porcelain Tile Expert Answers installation sealers Standards Wet Areas

How can I keep my porcelain tile on the porch from having standing water?

ANSWER -  Industry standards require tile floor surfaces in areas that are subject to being wet must have a slope to drain of 1/4 inch per foot.   So if  water is getting into your screed…

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Ceramic and Porcelain Tile Concrete Substrate Slab Expert Answers installation Showers Stains Wet Areas

Should we replace the discolored Tile and concrete base in the Shower?

ANSWER -  Normally installing tile over damp mortar doesn't cause staining.  We call that a wet set method if the mortar is installed at the same time as the tile is installed.  A thin-set adhesive…

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Ceramic and Porcelain Tile cleaning Expert Answers Grout Maintenance Showers Stains Wet Areas

Why are my subway tiles have stains around the edges?

Answer - If you have subway tiles, I assume you are talking about tiles on the walls of the shower.  Although perhaps you did install the subway tiles on the shower floor. Most subway tiles…

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Ceramic and Porcelain Tile cleaning Expert Answers Grout Maintenance Mold Showers Wet Areas

What is the best product to use to remove Mold/Mildew?

ANSWER - You have to be careful on what cleaning products you use on tile, stone or grout.  Some of the grocery store brands may not be reliable for the type of cleaning you want…

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Ceramic and Porcelain Tile cleaning Expert Answers Grout Maintenance sealers Stains Wet Areas

How do I remove stains on my grout in my bathroom?

ANSWER -  The TEC 550 Power Grout says it is a unique cementitious formula, and that its unique formulation is stain proof* and provides strong, color consistent joints free of efflorescence that is resistant to…

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cleaning Expert Answers Maintenance Quartz Stone sealers Showers stone Stone Restoration Wet Areas

How can I remove the Drip Lines on my Quartz Stone in my Shower?

ANSWER - Quartz Stone is a man-made material that is about 90% natural quartz suspended in a resin base. Natural stone and quartz stone can be affected by various chemicals.  The chemicals whether very acidic…

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cleaning Expert Answers Maintenance Moisture Problems Showers stone Stone Restoration Wet Areas

How do I clean my Travertine Tiles on the bathroom floors and shower?

ANSWER - Depending on whether the travertine tiles have been maintained properly or not over the years, it may require a more in-depth cleaning; particularly if there is staining in the stone. Generally speaking, on…

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