Ceramic and Porcelain Tile Debonding Tile Expert Answers failures Hollow Sounding Tiles installation Repairs

What can I do about my failed tile floor in the home I bought 1 year ago?

ANSWER - It sounds as though your tile installation has failed and is debonding. It is likely due to compounding deficiencies in how it was installed. The substrate may have not been properly prepared. The tile…

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Ceramic and Porcelain Tile Debonding Tile Expert Answers failures Hollow Sounding Tiles Tenting

What caused our tiles to Tent and become Hollow Sounding?

ANSWER -  When tiles tent/buckle up it is normally due to the combination of lack of resilient movement joints and due to the tile not being bonded as well as it should. Movement joints are…

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Ceramic and Porcelain Tile Expert Answers Hollow Sounding Tiles Repairs Waterproofing Wet Areas

How do I make Repairs on Schulter Ditra Mat?

ANSWER -  First of all having tiles that sound hollow is not a defect in itself.  Normally when tiles are installed over a membrane of some sort; like Ditra it will cause hollow sounds because…

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Ceramic and Porcelain Tile cracks Debonding Tile Expert Answers failures grout Hollow Sounding Tiles

What has caused some tiles in my Ceramic Tile Floor to become Hollow Sounding and the Grout To Crack?

ANSWER -  Hollow sounds  on a ceramic tile isn't a defect in itself, but it can be a symptom of a defect depending on the circumstances.   If portions of a tile is hollow sounding or…

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Ceramic and Porcelain Tile Expert Answers failures grout Hollow Sounding Tiles installation Repairs

Why do I have loose Grout and Hollow Tiles?

ANSWER - Even though the tile floor was installed 15 years ago, if it was installed correctly it should not have loose grout; unless it was abused in some way.  I am assuming that these…

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Ceramic and Porcelain Tile Concrete Substrate Slab Expert Answers Flood grout Hollow Sounding Tiles Insurance Claim

Was my Ceramic Tile Damaged Due to Water Loss? And Why did the Insurance Company Deny the Claim?

ANSWER -  If the tile was installed correctly, it should not be harmed by a flood caused by a water heater failure.  There is no way the water could have migrated 10-15 feet below the…

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Ceramic and Porcelain Tile Expert Answers Hollow Sounding Tiles Standards Thin-set Coverage/Contact

What are the Standards for Thin-set Adhesive Coverage/Contact for Ceramic Tile?

ANSWER - First of all, per industry standards hollow sounding tiles are not considered a defect per-se.  Although a hollow sounding tile, or a portion of a tile sounding hollow, can possibly be a symptom…

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Ceramic and Porcelain Tile Expert Answers Hollow Sounding Tiles Standards

If my tiles sound hollow, should I have them replaced?

ANSWER - Tile having a hollow sound is not considered a defect in itself.  It can be a symptom of a defect.  There are many reasons why a tile can sound hollow.  It could be…

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Ceramic and Porcelain Tile Expert Answers Hollow Sounding Tiles Movement Joints Repairs Tenting

What should I do about my tile floor that made a crackle sound and become hollow sounding?

ANSWER - There is a good chance your tile floor has tented.  This is a condition when the tile is installed without resilient movement joints at the perimeters of the rooms, and then the tile…

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Ceramic and Porcelain Tile Expert Answers Hollow Sounding Tiles

Can we Install Vinyl Plank Flooring over Existing Ceramic Tile?

ANSWER - The finish material installed over the existing tile floor is only as good as the tile floor.   If the tile floor is installed well, doesn't have excessive moisture migrating up through the tile…

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