Expert Answers in Flood
Will a Salt Water Flood Damage my Tile?
ANSWER - Porcelain tile is impervious and cannot absorb more than 0.5% to meet the standards for a porcelain body tile. If the tile was installed correctly and if the substrate is not moisture sensitive,…Read More
Will residual water from a leak cause damage to my tile installation?
ANSWER - If the tile was installed correctly the residual water/moisture should not harm the tile. Tile is often installed in showers, fountains, and pools and the moisture should not harm them as long as…Read More
How can you determine if ceramic tile that was in flood has been damaged?
ANSWER - If the ceramic tile was installed correctly and the water wasn't contaminated, then the tile should not have been damaged from the flood incident. Since the tile is installed over a concrete substrate…Read More
How can I find a leak in the Washer Drain Pipe?
ANSWER - If the water is consistently coming up through the tile grout joints when the washing machine drains, and you don't see any water in the wall at the drain pipe, then the water…Read More
Efflorescence Staining from Moisture Perhaps?
ANSWER - You have provided so much information that it is a little confusing. So I will make some assumptions. You said that your tile patio is part of an ocean front home. You said…Read More
Was my Ceramic Tile Damaged Due to Water Loss? And Why did the Insurance Company Deny the Claim?
ANSWER - If the tile was installed correctly, it should not be harmed by a flood caused by a water heater failure. There is no way the water could have migrated 10-15 feet below the…Read More
How do I remove sewer stains in my tile grout?
ANSWER - It depends on whether the water from the commode was contaminated or not. Category 1 water is sanitary water. Category 2 water is contaminated water to some degree. Category 3 water is grossly…Read More
Will the Cold Temperatures cause Tiles to Tent, and Will the insurance provide coverage for a tented tile floor?
ANSWER - Normally it isn't the cold that leads to a tile tenting, it is the higher temperatures or moisture that causes expansion in tiles that can lead to tile tenting if the tile wasn't…Read More
What kind of Tile Should I install over my concrete slab that has high moisture readings?
ANSWER - I assume you had a water leak of some sort that resulted in your concrete slab having a high level of moisture. If that is the case, then you should let the slab…Read More
Are my Saltillo Tiles that were submerged in 2 feet of Water Salvageable?
ANSWER - Mexican Saltillo tiles are unglazed tiles that are very porous, although they are normally sealed that will help resist moisture saturation. Often sealers are not reapplied regularly as they should so the sealer's…Read More