Ceramic and Porcelain Tile cleaning Expert Answers grout Maintenance Stains stone

What is the cause of my grout staining, and how can I remove the stain?

ANSWER - You didn't mention what kind of tile you had.  Natural stone of various types are known to contain ferrous oxide that can lead to staining in the tile or the adjacent grout. Since…

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Ceramic and Porcelain Tile cleaning Expert Answers Stains

How to remove Bleach Stain on my High Gloss Black Tile?

ANSWER - Bleach is high in alkalinity with a pH value of about 12.  Strippers used to remove paint and sealers, so it can be very harsh. High gloss black glazed ceramic tiles is known…

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Ceramic and Porcelain Tile cleaning Expert Answers Maintenance

What is the best way to clean my Ceramic Tile Floor?

ANSWER - The best way to clean a ceramic tile floor is to purchase a neutral based cleaner/detergent and apply it to the floor.  Let it sit for 10 minutes or so.  Then use a…

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Ceramic and Porcelain Tile Expert Answers Maintenance Repairs Slip Resistance

How can we restore a tile floor that was etched to be more slip resistant?

ANSWER - The trade-off of etching a tile floor to make it more slip resistant is that it will alter the appearance of the tile and the tile can be come more difficult to clean…

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Ceramic and Porcelain Tile Expert Answers Floor Warming selection stone

Can I use Travertine Tile over a Radiant Heated Floor, if not, what should I use?

ANSWER - As long as the tumbled travertine tile is installed correctly or a correctly installed radiant floor system, it should not be a problem. Note that using a natural stone will require more maintenance…

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Ceramic and Porcelain Tile cleaning Efflorescence Staining Expert Answers Maintenance Stains

How to Remove and Prevent Efflorescence from Coming Back?

ANSWER - Severe efflorescence is a symptom of an excessive moisture problem.  Removing the efflorescence stain is treating the symptom rather than the problem. Efflorescence is a mineral stain.  Minerals are forms of salts that…

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Ceramic and Porcelain Tile Concrete Substrate Slab Expert Answers Flood grout Leak Repairs

How can I find a leak in the Washer Drain Pipe?

ANSWER - If the water is consistently coming up through the tile grout joints when the washing machine drains, and you don't see any water in the wall at the drain pipe, then the water…

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Caulk Ceramic and Porcelain Tile Expert Answers Movement Joints Sealant Caulk

Should I use 100% Silicone Caulk Sealant or the Sanded Caulk Sealant?

ANSWER - The tile and stone industry standards require that an ASTM C920 sealant (caulk) is used for movement joints and transition joints between changing planes or materials.  ASTM C920 are normally 100% silicone or…

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Ceramic and Porcelain Tile Expert Answers Performance selection

What recourse do I have if I was sold a wall tile for a floor application?

ANSWER - There are smooth floor tiles as well as smooth wall tiles.  Often floor tiles are used on walls as well as on floors. On shower floors they should be using a tile that…

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Ceramic and Porcelain Tile Expert Answers failures grout Hollow Sounding Tiles installation Repairs

Why do I have loose Grout and Hollow Tiles?

ANSWER - Even though the tile floor was installed 15 years ago, if it was installed correctly it should not have loose grout; unless it was abused in some way.  I am assuming that these…

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