Expert Answers in installation
What is the proper Installation Method for Installing Large Format Tiles?
ANSWER - It is hard to see exactly what they did. Your message says “photo thin set 1/16” is on the floor, 1.5” to 2.5” of mortar mix with less than 90% coverage, and thin-set 1/16”…
Read MoreWhat are the standards for the proper alignment for tile installations?
ANSWER - ANSI A108.02 are the standards for tile installer workmanship. Some of the standards are quantitative, but many are qualitative and subjective. The only reference to alignment is that the tile should be installed…
Read MoreWhat can I do about my failed tile floor in the home I bought 1 year ago?
ANSWER - It sounds as though your tile installation has failed and is debonding. It is likely due to compounding deficiencies in how it was installed. The substrate may have not been properly prepared. The tile…
Read MoreWhat can I do about my 2 year old tile installation that is coming loose?
ANSWER - It sounds as though your tile installation has failed and is debonding. It is likely due to compounding deficiencies in how it was installed. The substrate may have not been properly prepared. The…
Read MoreWhen is it necessary to replace an entire tile installation versus only make repairs of tile deficiencies?
ANSWER - There is no standard that says whether an entire installation should be replaced versus repaired based on the percentage of deficiencies. We always provide the option for repairing. From an installer point of view…
Read MoreCan excessive Steam and Condensation in a Shower caused damage to the Ceramic tiles?
ANSWER - If the ceramic tile was installed correctly over a suitable substrate for a shower application then it will not be harmed from being subjected to prolong hot water, steam, and condensation. Ceramic tile…
Read MoreIs it better to install Travertine Stone over a Brick substrate instead of a Backer board Substrate?
ANSWER - If the existing brick facade is stable, then it would be better to install the travertine ledger stones over it. It should be a more structurally stable surface to adhere to. You will…
Read MoreWhat is the allowable Lippage for Cleft/Ungauged Natural Stone?
ANSWER: According to the NSI-MIA Dimension Stone Design Manual VIII, the maximum allowable lippage (the amount of vertical difference between two adjacent tile edges) for a calibrated smooth finished natural stone is 1/32". Although the…
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