No products in the cart.
Expert Answers in installation
Ceramic and Porcelain Tile
Debonding Tile
Expert Answers
failures
Hollow Sounding Tiles
installation
Repairs
What can I do about my failed tile floor in the home I bought 1 year ago?
ANSWER - It sounds as though your tile installation has failed and is debonding. It is likely due to compounding deficiencies in how it was installed. The substrate may have not been properly prepared. The tile…
Read More
Ceramic and Porcelain Tile
Debonding Tile
Expert Answers
failures
Grout
installation
Movement Joints
Tenting
What can I do about my 2 year old tile installation that is coming loose?
ANSWER - It sounds as though your tile installation has failed and is debonding. It is likely due to compounding deficiencies in how it was installed. The substrate may have not been properly prepared. The…
Read MoreWhen is it necessary to replace an entire tile installation versus only make repairs of tile deficiencies?
ANSWER - There is no standard that says whether an entire installation should be replaced versus repaired based on the percentage of deficiencies. We always provide the option for repairing. From an installer point of view…
Read More
Ceramic and Porcelain Tile
Expert Answers
installation
Installation Products - Adhesives
Showers
Wet Areas
Can excessive Steam and Condensation in a Shower caused damage to the Ceramic tiles?
ANSWER - If the ceramic tile was installed correctly over a suitable substrate for a shower application then it will not be harmed from being subjected to prolong hot water, steam, and condensation. Ceramic tile…
Read MoreIs it better to install Travertine Stone over a Brick substrate instead of a Backer board Substrate?
ANSWER - If the existing brick facade is stable, then it would be better to install the travertine ledger stones over it. It should be a more structurally stable surface to adhere to. You will…
Read MoreWhat is the allowable Lippage for Cleft/Ungauged Natural Stone?
ANSWER: According to the NSI-MIA Dimension Stone Design Manual VIII, the maximum allowable lippage (the amount of vertical difference between two adjacent tile edges) for a calibrated smooth finished natural stone is 1/32". Although the…
Read More
Ceramic and Porcelain Tile
Expert Answers
installation
Installation Products - Adhesives
Repairs
Squeaky Floors
Is it ok to use a Mastic for a repair rather than thin-set mortar that was used for the original installation?
ANSWER - If the original tile installation was installed with a particular Thin-set mortar, then the repair should have been made with the same mortar or a rapid version of the same thin-set mortar. Mastic…
Read More
Ceramic and Porcelain Tile
cleaning
Expert Answers
installation
Maintenance
Optical Haze
Stains
Wet Areas
Who caused the stains on my Porcelain Tile, The Installer or the Tile Manufacturer?
ANSWER - I am guessing that you had a through-body/unglazed porcelain tile since you said it was a matte finished porcelain tile and you said that the installers were able to grind the surface to…
Read More