Ceramic and Porcelain Tile Expert Answers failures Grout installation Warpage

My grout is flaking and my ceramic tiles are shifting. Is this a product Problem or an Installation Problem?

ANSWER - Normally when grout is soft and flakes it is because the grout was mixed with too much water and/or they used too much water during the the cleanup stage when grouting.  The excess…

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Ceramic and Porcelain Tile Debonding Tile Expert Answers failures

Why are my Porcelain Tiles debonding?

ANSWER - There are many potential reasons why a tile would debond.  Generally speaking the failure is never due to a single deficiency, but rather due to several compounding deficiencies. When you say a Portland…

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cracks Expert Answers failures Indent Fracturing Inspections stone

How can you determine the cause of Indent Fracturing in Natural Stone?

ANSWER - Indent fracturing in natural stone is due to some sort of shrinkage.  It could be excessively thick thin-set and/or too wet and rich mortar.  Also it could be due to the kind of underlying…

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Ceramic and Porcelain Tile Expert Answers Exterior failures installation Leak Moisture Problems Repairs Waterproofing

What is the best way to repair my tile roof deck that leaks?

ANSWER - It is possible to install tile over tile if the existing tile is in good condition.  If the existing tile is cracked then the new tile installed over it will crack.   In order…

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Ceramic and Porcelain Tile cracks Expert Answers failures Grout Repairs

Why is our grout cracking and what can we do about it?

ANSWER - Grout can crack for a varied of reasons, and it might be because of a combination of different deficiencies. First of all, not manufacturer of grout would recommend mixing non-sanded grout with sanded…

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Ceramic and Porcelain Tile Debonding Tile Expert Answers failures Flood installation Movement Joints Tenting

Will the Cold Temperatures cause Tiles to Tent, and Will the insurance provide coverage for a tented tile floor?

ANSWER - Normally it isn't the cold that leads to a tile tenting, it is the higher temperatures or moisture that causes expansion in tiles that can lead to tile tenting if the tile wasn't…

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cracks Expert Answers failures Floor Warming installation Movement Joints Repairs stone

What causes Stress Fractures or Indent Fractures in Natural Stone?

ANSWER - We have seen this condition in marble before.  They are referred to as indent fracturing or stress fracturing veins.

You said that the veins went all the way through the stone, the…

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Ceramic and Porcelain Tile Expert Answers failures Grout Leak Moisture Problems Repairs Wet Areas

How to stop water leaking through my tile grout joints?

ANSWER - If water from your shower is leaking into a crawl space the problem is not the cementitious grout joints.  There has to be an underlying problem with the shower pan's waterproof membrane.  It…

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Backer Board Ceramic and Porcelain Tile Debonding Tile Expert Answers failures Floor Warming Repairs

How do I remove Loose Tiles without Damaging the Floor Warming Wires?

ANSWER - The first question is why did the tiles come loose?  If installed correctly tiles should not come loose.  Once you remove the tiles to repair you can evaluate the conditions underneath to help…

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Ceramic and Porcelain Tile Expert Answers failures installation Leak Movement Joints Repairs Waterproofing Wet Areas

How can I find where the water is coming from in my Leaking Tiled Shower?

ANSWER - First of all if it was installed correctly you wouldn’t have a problem.  To fully figure it out I would have to perform a forensic intrusive inspection, which probably isn’t practical for a…

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