cleaning Expert Answers Maintenance sealers Stains stone

Why does my new Marble vanity top have smudges?

ANSWER –  Marble is made of a calcium carbonate material which tends to be more susceptible to staining.

It is possible that the smudges are etched spots meaning that they were subjected to some material…

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Ceramic and Porcelain Tile Expert Answers installation Installation Guidelines stone

What do I use to adhere porcelain tile to a marble floor?

ANSWER – As long as the existing marble floor is structurally sound and well bonded to its substrate without excessive deflection, you can bond over the marble.

The marble surface is likely polished or honed…

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Ceramic and Porcelain Tile Debonding Tile Expert Answers failures Glass Tile stone Tenting

What is the difference between Tile Debonding and Delaminated Tile and Tented Tile?

ANSWER – Whether it is stone tile or ceramic tile or porcelain tile or glass tile, if the tile becomes loose or unbonded, then we refer to that either as a tile that debonded or…

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cleaning Expert Answers failures Maintenance Moisture Problems sealers stone

Why did my slate tile turn white after applying a sealer?

ANSWER – Apparently there were a number of compounding deficiencies in how the slate was sealed.

Slate is very dense and considered impervious.  If it is a true slate, its absorption is between 0.1% and…

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cleaning Expert Answers failures Stains stone Wet Areas

Why does my Carrara Marble have orange stains?

ANSWER – Orange or rust like staining in stone can be caused by minerals within the stone or sometimes because the stone is in close proximity of metal.  The aforementioned conditions, plus the stone being subjected to…

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Expert Answers Repairs selection stone

Can I match my existing Marble Tile?

ANSWER – Normally we don’t have problems finding natural stone to match existing installations for repairs.  Diano Reale has enough variation within it that I would expect you should find something…

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Expert Answers selection Standards stone

What is First Choice Marble?

ANSWER – There is no industry standard for defining what is first choice natural stone.  Unlike ceramic tile that defines Second Grade tiles as tiles meet the ANSI A137.1 requirements other than for facial defects,…

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Expert Answers Maintenance sealers stone

Can I apply Another Sealer over Slate that has been sealed?

ANSWER – Not all sealers are compatible with each other.  There are sealers that are surface type sealers that will give the stone a wet look, but they are non-breathable sealers and not good for…

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Expert Answers Grout installation Lippage Standards stone

What is the tolerance for tile grout joints that are butted together?

ANSWER – The joint between two adjacent tiles is referred to as the grout joint, which is what I think you are referring to.  I am also assuming that when you say zero joint you…

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cracks Expert Answers failures Floor Warming Repairs stone

How do I repair the crack in my travertine floor over electric radiant heating?

ANSWER – I assume there was a wood subfloor under the carpet.  The cementitious backer board should have been glued and screwed every 8″ to the subfloor.  The 3×5 foot sheets should have been staggered…

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