Ceramic and Porcelain Tile Expert Answers installation Lippage Standards stone

What is the allowable Tile Lippage for an 18" x 18" tile?

ANSWER – Allowable tile lippage for ceramic tile, including porcelain tile, which is a type of ceramic tile, is based on the grout joint width and the amount of allowable warpage that the tile itself exhibits.…

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Counter tops Expert Answers selection Slab Standards stone

The granite sample I approved does not match the granite countertop I received. What can I do about it?

ANSWER – Based on the few photos you provided, I don’t think the white background sample you approved is representative of the salmon background countertop that you got. Read More

Ceramic and Porcelain Tile Standards stone Workmanship

Are there standards for tile installation workmanship?

ANSWER – Yes there are industry standards for workmanship.  ANSI A108 .08-2013 4.0 General requirements for tile installations provides many of the workmanship requirements for the installation of tiles.

Walls cannot be out of plumb,…

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Ceramic and Porcelain Tile Expert Answers installation Installation Guidelines Standards stone

How to Achieve 95% Thin-set Mortar Contact when Installing Tile versus Spot Bonding?

ANSWER – Per ANSI A108 and per the TCNA Handbook for Ceramic, Glass, and Stone Tiles they say that the thin-set adhesive coverage under the tile should be 80% with full support along tile edges…

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Ceramic and Porcelain Tile Expert Answers Hollow Sounding Tiles Leak Moisture Problems Movement Joints stone Tenting

What problems can occur if tile is subjected to a flood?

ANSWER – If the tile was installed correctly, it should not be damaged by being submerged in water.  Although quite often tiles are not installed correctly, and there can be resultant damages from a flood.

Whether…

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Expert Answers Leak Moisture Problems stone

My Travertine Floor Tile was subjected to a Leak will that cause problems?

ANSWER – Travertine is a calcium precipitate from various types of mineral laden water sources.  It is commonly used in showers.  So water in itself doesn’t harm it.     

Although depending…

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cleaning Expert Answers Maintenance Moisture Problems Slab Stains stone

Why did my Indian Sandstone slabs turn yellow and what can we do about it?

ANSWER – Wow that looks pretty extreme.

Considering you could clean it off suggests that the staining is originating on the surface versus within.

Considering the covered based has not discolored further suggests that the staining…

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cracks Expert Answers failures Moisture Problems Slab stone

Can a leak in a concrete slab cause a travertine tile to crack?

ANSWER – The only way to determine whether or not the travertine tile cracked as a result of the hot water leak is to perform a forensic inspection by a qualified inspector such as our…

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Backer Board Expert Answers installation Installation Guidelines Slab stone

Should I use mechanical anchors to install my 2cm thick granite stone?

ANSWER – Mechanical anchoring of the stone is always considered the safest method of installation.   If you do use mechanical anchors you need to be aware of the capacity of the particular stone you…

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Ceramic and Porcelain Tile cleaning Expert Answers Maintenance Moisture Problems stone

Does floods damage tile?

ANSWER – Generally speaking, if tiles are properly installed over a proper substrate, they won’t be damaged when subjected to a water category 1 flood.  Category 2 and 3 water can possibly contaminated porous materials that…

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