Expert Answers in

ANSWER - Generally when there is a problem it is due to compounding factors. Your wood subfloor may not have the correct configuration or it may not have been constructed correctly that is resulting in…

ANSWER - AccuColor sanded siliconized acrylic latex caulk does not meet industry standard ASTM C920, per TCNA EJ171 Movement Joints, and should not be used in tile or stone installations. It is commonly used in…

ANSWER - The polyethylene backer rod is not likely the cause of your cracking at the tub to shower wall transition, but if there is room for it in that joint, then you should use…

ANSWER - There is no paint per se manufactured for ceramic tile. Normally what bonds the best to a clean surface of ceramic tile is epoxy paint. Some epoxy paints do have a relatively high…

ANSWER - Countertops are to be flat within 1/8" in 10 feet. Transition joints from counter to wall or other material is to be 1/8" with a tolerance of +/- 1/64". Joint seams widths are…

ANSWER - I assume you must have an unglazed (throughbody) ceramic tile.  It is not clear how absorbing the tile body is, but you must consider the tiles’ absorption when you select a sealer. There…

ANSWER - To remove stains in tile depends on the type of tile and the type of material that caused the stain. You said that it was a porcelain tile, but porcelain tile should technically…

ANSWER - I assume you have flamed granite, which is more difficult to clean due to its texture. Acid can only be used for removing cement based products and done very carefully or you can…

ANSWER - You can put some detergent in water and wash the stones with an appropriate bristle brush to remove the mildew. The stones can be installed damp, but not wet. As long as you…

ANSWER - The description of your kitchen counter leads me to belief that they installed the tile directly to a wood top without a waterproof membrane on top of it. That is not a good…