Expert Answers in

ANSWER - I assume that the wood finish ceramic tile is a porcelain tile.   I have seen a couple of cases where it appeared that the thin top layer of the wood looking tile was…

ANSWER - Industry standards state that for 3/4" (2 cm) thick stone you can cantilever the support 6" and for 1.25" ( 3 cm) stone you can cantilever 10".  But in no case can you…

ANSWER - It is very difficult to find a qualified tile installer to fix problems caused by another installer or to get them to complete an incomplete tile installation. The qualified installer doesn't want to…

ANSWER - Per the Natural Stone Institute Dimension Stone Design Manual the tolerance for the allowable lippage for a for a calibrated marble or any calibrated natural stone floor tile is 1/32".  This is based…

ANSWER - The only glue they should be using on a marble countertop is the resin adhesive to bond the section together or to bond the apron to the slab.  Sometimes if they have joints…

ANSWER - Determining what is causing a stain or how to remove it, depends on whether this is a granite countertop or a granite floor tile or a granite wall tile in a shower or…

ANSWER - There are no industry standards for natural stone countertops that dictates how thick the backsplash is relative to the thickness of the countertop itself.  All of the industry details for countertops depict the…

ANSWER - If the tile is making a sound and lifting up or sinking down that would suggest that either there were voids under the tile and the tile was subjected to some sort of…

ANSWER - There is no mandate on where seams can or cannot be placed on a stone countertop, although the standards do state that the layout of the joinery of the countertops is extremely important…

ANSWER - Too often tile and stone installers don't follow industry standards because they have never been formally trained and don't know what are the standards.  They generally have learn from others and assume those…