cleaning Expert Answers Maintenance sealers Stains stone

How do I remove the stains in my Granite Floor Tiles?

ANSWER - The dark color spots could possibly be due to underlying moisture below the granite tiles or they could be stains in the granite tiles. Granite is suppose to be technically impervious meaning low…

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Ceramic and Porcelain Tile Expert Answers Grout Leak Moisture Problems

What is causing water to flow out of our Grout Joints and what can we do about it?

ANSWER -  If water squirts out of the removed grout joint 2 feet in the air, then that is an indication that the water is under pressure.  I assume that the water squirting in the…

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Ceramic and Porcelain Tile cracks Debonding Tile Expert Answers failures Grout Hollow Sounding Tiles

What has caused some tiles in my Ceramic Tile Floor to become Hollow Sounding and the Grout To Crack?

ANSWER -  Hollow sounds  on a ceramic tile isn't a defect in itself, but it can be a symptom of a defect depending on the circumstances.   If portions of a tile is hollow sounding or…

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cleaning Debonding Tile Efflorescence Staining Expert Answers Exterior failures Inspections Maintenance Stains stone

Why is my Bluestone Patio Tiles coming Loose and Have Efflorescence?

ANSWER - If the flagstone shaped Bluestone is loose and has excessive efflorescence staining then it wasn't installed correctly.   If the patio had been designed correctly and the stone installed properly it should perform well…

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Ceramic and Porcelain Tile cleaning Expert Answers Grout Maintenance Stains stone

What is the cause of my grout staining, and how can I remove the stain?

ANSWER - You didn't mention what kind of tile you had.  Natural stone of various types are known to contain ferrous oxide that can lead to staining in the tile or the adjacent grout. Since…

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Ceramic and Porcelain Tile cleaning Expert Answers Stains

How to remove Bleach Stain on my High Gloss Black Tile?

ANSWER - Bleach is high in alkalinity with a pH value of about 12.  Strippers used to remove paint and sealers, so it can be very harsh. High gloss black glazed ceramic tiles is known…

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Ceramic and Porcelain Tile cleaning Expert Answers Maintenance

What is the best way to clean my Ceramic Tile Floor?

ANSWER - The best way to clean a ceramic tile floor is to purchase a neutral based cleaner/detergent and apply it to the floor.  Let it sit for 10 minutes or so.  Then use a…

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Ceramic and Porcelain Tile Expert Answers Maintenance Repairs Slip Resistance

How can we restore a tile floor that was etched to be more slip resistant?

ANSWER - The trade-off of etching a tile floor to make it more slip resistant is that it will alter the appearance of the tile and the tile can be come more difficult to clean…

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Ceramic and Porcelain Tile Expert Answers Floor Warming selection stone

Can I use Travertine Tile over a Radiant Heated Floor, if not, what should I use?

ANSWER - As long as the tumbled travertine tile is installed correctly or a correctly installed radiant floor system, it should not be a problem. Note that using a natural stone will require more maintenance…

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Ceramic and Porcelain Tile cleaning Efflorescence Staining Expert Answers Maintenance Stains

How to Remove and Prevent Efflorescence from Coming Back?

ANSWER - Severe efflorescence is a symptom of an excessive moisture problem.  Removing the efflorescence stain is treating the symptom rather than the problem. Efflorescence is a mineral stain.  Minerals are forms of salts that…

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