failures Grout Moisture Problems

Why do I have Wet Grout in My Basement?

ANSWER – The wet grout is likely caused by moisture migrating from beneath, or from the sides of, the concrete slab of your basement.  The rain would cause the surrounding soil to become wet and…

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failures Grout Moisture Problems

Why is Water Suddenly Seeping Through My Tile Grout Joints?

ANSWER – Water coming up through your tile grout joints is an indication that you have a high water table on your property or that water is being directed towards your house, and you don’t…

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failures Hollow Sounding Tiles stone

Why do my Travertine Tiles have cracks and sound hollow?

ANSWER – Hairline cracks in the travertine could have developed for a number of reasons.  There could be cracks in the slab that have telegraphed through the stone, or there may be voids under the…

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Grout sealers selection stone

How can I change the color of my grout in my Travertine Tiles?

Answer – There isn’t any easy solution to your need.

You have already sealed the travertine so it now doesn’t have much absorption to take a stain.

If you happen to find a sealer with a…

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cleaning Grout

I poured leftover grout down the sink, so what do I do?

 ANSWER – Grout is a cementitious material so as the water evaporates from it solidifies.    So it has probably caused some blockage in your drain by you pouring your grout in your sink.   Cement…

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failures Tenting

What Can I Do About Buckling/Tenting Tiles?

 ANSWER – Chances are the tiles were not installed correctly originally and there are probably a number of compounding deficiencies in how they were installed.   When the floor was cleaned it probably subjected the…

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failures Stains stone

What is Causing Rust Stains on Stone in shower?

ANSWER – We have seen this type of problem before and we have investigated several situations similar to yours.   Generally speaking when the stone tile at the bottom rows of the shower wall darken…

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Ceramic and Porcelain Tile Glass Tile installation selection stone

Can Ceramic Tile, Glass Tile And Stone Tile Be Installed In Hot Temperatures?

ANSWER – The answer is yes, there is a concern about too hot of temperatures or too high humidity to install ceramic, glass or stone tile.

The thickness of the tile or whether it is…

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failures Tenting

Why did my Tile tent after 16 years?

ANSWER – Tile tents for a number of compounding deficiencies.   First the tile isn’t bonded as well as it should be for various potential reasons.  There probably are no movement joints at the perimeter…

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cleaning sealers stone

How can I change the Color Appearance of my Slate?

ANSWER – The final color of the slate can be affected by many things.  The kind of lighting will make a difference in terms of whether it is cool, warm or natural lighting.  The color of…

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