Exterior installation Standards

How do I prepare my outdoor patio for a tile installation?

ANSWER – To install tile on your outdoor covered patio you need to consider several things.  Are you in a freeze-thaw climate area?  If so you need a tile that is freeze thaw resistant.  If…

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failures Stains

Why does my Tile have a Cloudy Appearance (Optical Haze)?

ANSWER – The photos aren’t great, but I suspect it is a condition called “Optical Haze.”   It looks like you have a polished porcelain tile.  During the polishing process at the factory there can…

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Debonding Tile failures Movement Joints

Does the Lack of Movement Joints Cause Tile to Debond?

ANSWER – All tile installations require movement joints of one type or another at perimeters and within the field of tile.  Interior applications should have movement joints at all perimeters and transitions and every 20…

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failures Moisture Problems

Why does condensation collect on the surface of ceramic tile along interior wall?

Answer – If I understand you correctly, the ceramic floor tile in the interior of your home that sits adjacent to your baseboard at an exterior wall has moisture condensation on the tile along the baseboard.

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failures Hollow Sounding Tiles Repairs

What can I do about my Hollow Sounding Tiles from being Installed with a Thin-set Spot Bond Method?

 Answer – Hollow sounding tiles doesn’t necessarily mean there is a problem, but since you noticed the installers using a spot bond method during the installation, and you have evidence of it from the removed tiles,…

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cleaning failures Maintenance Stains stone

How can I prevent my marble from staining?

ANSWER –  I am responding to your email below regarding the serious issues you have with your marble on board your yacht that include large areas of floors, sink tops, and walls.  You indicate that…

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installation sealers Stains

How do I prevent efflorescence in a tile installation?

ANSWER – If you use a latex in a dry set thin-set mortar rather than adding water to a modified thin-set mortar you will reduce the mineral content in the thin-set, but probably not significantly.  You…

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failures Hollow Sounding Tiles installation Standards

Are Tiles That Sound Hollow a Problem?

 ANSWER – Having hollow tiles by itself doesn’t mean there is a problem.  But that fact that when the tiles were removed they came up in one piece is an indication they are not bonded well.…

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installation Movement Joints

What to use to fill the joint between the back of my sink and the wall tile?

ANSWER – I am assuming that when you refer to the grout behind the faucet, it is the transition joint from the granite countertop to the tile wall back splash.  This joint should be a movement…

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failures Grout installation Lippage Standards

What is the acceptable lippage in a tile installation?

 ANSWER – I’m not certain I fully understand your question, but I think you are saying that the floor tile installation grout joints are consistent in width, but the height difference between two adjacent tiles, which…

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