cleaning

How can I clean the epoxy haze off of my tile?

ANSWER – It isn’t uncommon for installers who don’t have a lot of experience with using epoxy grouts to have a problem of leaving a shiny haze, which is due to them not cleaning the tile…

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installation

Can I Install Travertine Over Existing Marble?

ANSWER – If the marble is substantially attached to its substrate, then you can adhere the new travertine stone to it.

First you must scarify the surface of the marble to remove any contaminates and…

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sealers

Is an enhancer a sealer?

ANSWER – If it is called a grout enhancer then it should be a sealer that enhances (darkens) the color of the grout.  So it should already be sealed.  The easiest way to determine if…

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installation

Can I Install Tile Over Wood?

ANSWER – It is possible to bond tile directly to wood, if the floor assembly is properly constructed to limit deflection, and if the floor will not be subjected to any prolong water or moisture vapor. …

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cleaning Moisture Problems Stains

Why does my glazed tile have Dark Spots when it gets wet?

ANSWER – Based on what you said, it sounds like the glaze surface has some porosity.  I have seen some imported glazed tiles absorb and leave wet spots that will later dry out.  I would…

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installation Standards

Can I Install Tile Over My 24" o.c. Floor?

ANSWER – It is definitely a good idea.  If you have a sun room then you want to have cementitious material under the tile in order to take advantage of the energy savings from the passive…

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stone

How do I obtain MSDS and Material Data Sheets for Natural Stone?

ANSWER – Generally speaking importers or quarries don’t provide MSDS info (Material Safety Data Sheets) or product data sheets for stone.  Some will have product data sheets showing the respective ASTM physical properties, but not…

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Glass Tile Stains

My Glass Tile Changed Color. How can I adjust the color back?

ANSWER – Normally it is due to the color of the thin-set adhesive that affects the color of the glass tile.  I suppose the grout color can to, but generally speaking white grout doesn’t distract from…

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Grout installation

What size grout joint can I have when I install my 12x12 tile?

ANSWER – Grout joints are meant to support the edge of the tile.  The width of the grout joint is based on being wide enough to completely fill it and to compensate for the dimensional variations…

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cracks failures

Why is the Countertop Edge Trim Cracked?

ANSWER – There are several possible reasons why the ceramic tile edge, which I assume is what is referred to as a v-cap, cracked along several tiles.

Historically the v-caps have tended to crack for a…

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