cleaning Expert Answers Maintenance Moisture Problems Slab Stains stone

Why did my Indian Sandstone slabs turn yellow and what can we do about it?

ANSWER – Wow that looks pretty extreme.

Considering you could clean it off suggests that the staining is originating on the surface versus within.

Considering the covered based has not discolored further suggests that the staining…

Read More
Ceramic and Porcelain Tile cleaning Expert Answers Maintenance Moisture Problems sealers Stains

Why do my pre-sealed Saltillo Tiles have a milky discoloration?

ANSWER – Normally when your sealed Saltillo tiles have a whitish or cloudy appearance, it means that moisture is trapped under the sealer.

Chances are you have a surface type sealer that does not allow…

Read More
Ceramic and Porcelain Tile Expert Answers Leak Moisture Problems

How can I determine if my toilet is leaking on my ceramic tile?

ANSWER – Chances are your toilet is leaking at the wax ring because it got off-set over time as it was being used.

If the water tank was leaking you should be able to see…

Read More
cracks Expert Answers failures Moisture Problems Slab stone

Can a leak in a concrete slab cause a travertine tile to crack?

ANSWER – The only way to determine whether or not the travertine tile cracked as a result of the hot water leak is to perform a forensic inspection by a qualified inspector such as our…

Read More
Backer Board Expert Answers installation Installation Guidelines Slab stone

Should I use mechanical anchors to install my 2cm thick granite stone?

ANSWER – Mechanical anchoring of the stone is always considered the safest method of installation.   If you do use mechanical anchors you need to be aware of the capacity of the particular stone you…

Read More
Ceramic and Porcelain Tile cleaning Expert Answers Maintenance Moisture Problems stone

Does floods damage tile?

ANSWER – Generally speaking, if tiles are properly installed over a proper substrate, they won’t be damaged when subjected to a water category 1 flood.  Category 2 and 3 water can possibly contaminated porous materials that…

Read More
cleaning Expert Answers Maintenance sealers Stains stone

Why does my new Marble vanity top have smudges?

ANSWER –  Marble is made of a calcium carbonate material which tends to be more susceptible to staining.

It is possible that the smudges are etched spots meaning that they were subjected to some material…

Read More
Ceramic and Porcelain Tile Expert Answers Grout Maintenance sealers

Do I need to Seal my Porcelain Tile and Grout?

ANSWER – I would not do either option.  Their prices are extremely high.  You can do it yourself for probably less than $100.

First of all you don’t really need to seal your grout.  I assume…

Read More
Ceramic and Porcelain Tile Expert Answers installation Installation Guidelines stone

What do I use to adhere porcelain tile to a marble floor?

ANSWER – As long as the existing marble floor is structurally sound and well bonded to its substrate without excessive deflection, you can bond over the marble.

The marble surface is likely polished or honed…

Read More
Ceramic and Porcelain Tile Debonding Tile Expert Answers failures Glass Tile stone Tenting

What is the difference between Tile Debonding and Delaminated Tile and Tented Tile?

ANSWER – Whether it is stone tile or ceramic tile or porcelain tile or glass tile, if the tile becomes loose or unbonded, then we refer to that either as a tile that debonded or…

Read More