Expert Answers in failures

ANSWER - What you have described sounds like a condition we see in some stone floors called “indent fracture.”   Many times you can’t see it unless light shines on it from a certain angle and…

ANSWER - Chances are the stone that you have may be over-burden granite or a type of metamorphic stone called gneiss, which commonly is sold as granite. Often these types of stones are very colorful…

ANSWER - The mildew on the surface of the shower floor is an indication that perhaps water is trapped in the shower pan and is not able to escape to the drain, assuming you have…

ANSWER - If there is a crack in the ceramic tile floor you need to determine what caused it to determine how to fix it. It could be the tile had voids or was not…

ANSWER - It appears the tile installers subjected the counter top to excessive movement during their tile installation.  The seam of the granite is a weak point so the force it was subjected to was…

ANSWER - We have investigated many projects throughout North America where there has been a water incident that allegedly caused damage to a natural stone. Many times there are no resultant damages, or the damages…

 ANSWER - Indent fractures normally occur in natural stone, although I have seen it in glazed wall tiles.  We normally don't see it in ceramic floor tiles. Normally indent fractures are due to excessive shrinkage…

ANSWER - Not sure what you mean by seepage through ceramic tile grout and pin holes. I assume you mean that water or efflorescence is coming up through those areas. Moisture is the driving force…