Expert Answers in failures

ANSWER - There are a number of variables involved in determining what is causing the discolored tiles, and it will likely require some intrusive inspections to verify the cause and to determine how to remediate…

ANSWER - When tapping tiles with hard objects you can get a different sounds depending on the conditions beneath the tile. Hollow sounding tile does not necessarily mean that the tile is not adequately attached…

ANSWER - Keep in mind that looking solely at photos is very limiting in developing a valid conclusion of what has caused the discoloration in the surface of your glazed tile floor. Looking at the photo…

ANSWER - First of all, if your grout joints have turned moldy and the limestone is turning a rusty color then those are symptoms that the shower floor was not installed correctly.  Water is probably being…

ANSWER - Depending on the type of tile in terms of whether it is a ceramic tile glazed or unglazed or some type of stone and its particular physical properties relative to what type of…

ANSWER - Porcelain tile, which is a type of ceramic tile, can crack for a variety of reasons, although if installed correctly it should never crack. Considering your tiles are installed on a concrete slab…

ANSWER - I understand that you have a townhome where you replaced your kitchen floor with ceramic tile in August 2010.  The tile was installed over hardibacker board that was applied over a wood subfloor over…

ANSWER - This suggests that the tile was not bonded well to its substrate for some reason. So when they started grinding the floor it caused the tiles to debond. There are many potential reasons why…

ANSWER - Chances are that when the water pipe break occurred your travertine tile had voids under it so water was allowed to collect in those voids. This could have caused and perpetuated the development…

ANSWER - Your grout should not be coming loose and not hardening.  It sounds like your grout joints might be too narrow to easily allow the grout to fill it.  Depending on the type of tile…