Expert Answers in failures

ANSWER - Your tile should not sound hollow.  When some tiles sound hollow and others do not that suggests that some or all of your ceramic or stone tiles are not adequately bonded to its substrate…

ANSWER - I understand that you had a water leak under your home, which was stopped after a couple of days. Now you are seeing a mold fungus (microbial) grow between the tiles in the…

ANSWER - Chipping of ceramic tile can be caused by various conditions and for compounding reasons. Maybe the ceramic tile isn't very chip resistant. Although there is not a specific standard test for chip resistance…

ANSWER - I understand that you have ceramic tile installed onto a concrete floor, and some of the tiles have tented up and debonded. There are likely compounding deficiencies in how the ceramic tile was…

ANSWER - If the ceramic tiles were installed correctly the grout should not be cracking and crumbling. Chances are your installation is over a wood subfloor and/or backer board. Maybe the floor was prepared incorrectly.…

ANSWER - Many types of limestone tile have veins that can appear to look like cracks, but are really natural veins of a different composition in the stone. If it goes completely through one tile…

ANSWER - First of all, if your marble tile floor was installed correctly then it should not have tented up (lifted up) or debonded. When there is a failure it generally is not due to one…

ANSWER - The first thing you need to determine is why the tile adhesive you used did not bond to the fiberglass.  If it was cementitious thin-set mortar then that may be the reason because those…

ANSWER - When there is ceramic tile or stone failures it is normally due to compounding issues. There could be excessive movement beyond the industry limit of L/360 deflection, but your subfloor description sounds substantial.…

Answer -  The floor tile should not crack for any reason if it was installed correctly.  If there are existing shrinkage cracks in the concrete slab, before the tile is installed, it should be treated with…