Expert Answers in failures

ANSWER - Generally speaking when a tile tents (lifting up) the failure is due to debonding that is caused by compounding reasons.  Part of it could be that there was a contaminate on the substrate to…

ANSWER - It is odd that you are saying that a ceramic tile edges on your shower wall are flaking.  Normally ceramic tile would not flake. It could chip, but normally you don't see chipping…

ANSWER - In terms of the delay in completing the work you will need to determine if there are any penalty clauses in your contract with the granite installer. As far as the unprofessional work goes…

ANSWER - Tile lippage is when one tile adjacent to another is higher or lower exposing the edge to some degree.  There are quantitative lippage maximums in tile, but you have to take into consideration the…

ANSWER - Ceramic tile (which includes porcelain tile) if installed correctly should not debond or crack.  Ceramic tile properly installed over a normal concrete slab that is subjected to a salt water flood should not cause…

ANSWER - Generally when there is a problem there are compounding factors that lead to the problem.  Without intrusively investigating your situation then it would be difficult to determine what has caused the debonding of…

ANSWER - I understand that your Condo's porcelain tile installed over a cork sound control mat over a concrete substrate was subjected to about 6 hours of flooding.  You are concerned that it may have…

ANSWER - What you describe sounds like the installer tried to clean the porcelain ceramic tile with too corrosive of a acid cleaner.  The acid likely etched the surface of the tile, which permanently damages…

ANSWER - Ceramic tile is generally fairly resistant to water unless there are some other underlying problems. Saltillo tiles are very absorbing tiles and some are made better than others in terms of their lasting…

ANSWER - What you have described sounds like a condition we see in some stone floors called “indent fracture.”   Many times you can’t see it unless light shines on it from a certain angle and…