cleaning Expert Answers Maintenance Quartz Stone sealers Showers stone Stone Restoration Wet Areas

How can I remove the Drip Lines on my Quartz Stone in my Shower?

ANSWER – Quartz Stone is a man-made material that is about 90% natural quartz suspended in a resin base.

Natural stone and quartz stone can be affected by various chemicals.  The chemicals whether very acidic…

Read More
Ceramic and Porcelain Tile cleaning Expert Answers Flood Grout Maintenance Stains

How do I remove sewer stains in my tile grout?

ANSWER – It depends on whether the water from the commode was contaminated or not.  Category 1 water is sanitary water.  Category 2 water is contaminated water to some degree. Category 3 water is grossly…

Read More
Ceramic and Porcelain Tile cleaning Expert Answers Grout Maintenance Stains

How do I clean my tile grout that has shade/color variation?

ANSWER – Cementitious grout is porous and more susceptible to staining and shade variation than an epoxy or urethane grout.

It is possible that the difference in grout color could be just shade variation from…

Read More
cleaning Expert Answers Maintenance Slab Stains stone Stone Restoration

How do I get White Lemon Juice Stains out of a Marble Countertop?

ANSWER – Marble is made up mostly of calcium carbonate, which is a material that is sensitive to acid.  Lemon juice is acidic with a pH around 2; neutral is a pH of 7.   So…

Read More
cleaning Expert Answers Maintenance Moisture Problems Showers stone Stone Restoration Wet Areas

How do I clean my Travertine Tiles on the bathroom floors and shower?

ANSWER – Depending on whether the travertine tiles have been maintained properly or not over the years, it may require a more in-depth cleaning; particularly if there is staining in the stone.

Generally speaking, on…

Read More
cleaning Expert Answers Maintenance Moisture Problems Stains stone Stone Restoration

How do I remove the brown stains on my granite countertop?

ANSWER – There are many different types of stains, so the trick is to try to determine what caused the stain, because if you know that, then you have a chance at figuring out how…

Read More
cleaning Counter tops Expert Answers Maintenance Stains stone

How do I remove the Brownish Stain on our Granite Countertop?

ANSWER – There are many different types of stains, so the trick is to try to determine what caused the stain, because if you know that, then you have a chance at figuring out how…

Read More
Ceramic and Porcelain Tile Debonding Tile Expert Answers failures Flood installation Movement Joints Tenting

Will the Cold Temperatures cause Tiles to Tent, and Will the insurance provide coverage for a tented tile floor?

ANSWER – Normally it isn’t the cold that leads to a tile tenting, it is the higher temperatures or moisture that causes expansion in tiles that can lead to tile tenting if the tile wasn’t…

Read More
Expert Answers selection stone

How can we match an existing marble that is 20 years old?

ANSWER – First of all natural stone can vary in appearance and performance depending on which quarry it comes out of or what portion of the quarry it comes out of.

Some natural stones have…

Read More
Expert Answers Floor Warming installation Moisture Problems

Should we use an Uncoupling Membrane and how to we warm the floor?

ANSWER – Using an uncoupling membrane will not make the tile installation waterproof, unless you use a special type that can be installed in a waterproof method, and it doesn’t really add any value if…

Read More