Expert Answers in Repairs

ANSWER - The method you use to re-polish a tile surface depends on what kind of tile you have.  You can't use a chemical by itself to polish a tile.

If you have a polished…

ANSWER - The first question is why did the tiles come loose?  If installed correctly tiles should not come loose.  Once you remove the tiles to repair you can evaluate the conditions underneath to help…

ANSWER - First of all if it was installed correctly you wouldn’t have a problem.  To fully figure it out I would have to perform a forensic intrusive inspection, which probably isn’t practical for a…

ANSWER - Hollow sounding tile is not a defect per industry standards.  Although a hollow sounding tile can be a symptom of a defect. If all of the floor sounds hollow or a portion of…

ANSWER - It is possible heat the surface of the granite tile after it is installed with a torch to obtain a flamed finish, but it can result in damaging the stone by causing it…

ANSWER - When there are tile failures generally it is never due to one deficiency, but rather due to multiple compounding deficiencies. First of all your grout should not crack.  If water that goes into…

ANSWER - First of all a hollow sounding marble floor is not considered a defect in itself.   It could be a symptom of a defect.  The only way to determine that is to see…

ANSWER - I'm assuming the hollow area under the tile is a void.  I have seen people try to inject a flowable epoxy through holes in the grout joints to fill voids under tiles, and…

ANSWER - I'm guessing that the terrazzo floor is the cementitious type and not the epoxy type, but either way, if the terrazzo floor was originally installed correctly, it should not have been harmed by…

ANSWER - If the subfloor and tile was replaced as specified, then the new tile floor should not have been any higher.   The tile installer should have known that the floor would be higher…