Expert Answers in installation

ANSWER - If your travertine was dark and rich before it was grouted and sealed, then it should be able to be returned to that condition since it is a natural stone the surface can be…

ANSWER -  The general rule is to wait 28 days for the concrete to cure, although that depends on the thickness of the concrete, the temperature and humidity,  and the concrete mix. If you use…

Answer:   If I understand you correctly, the wood sub-floor was squeaking before you installed the tile over it.   That means that the plywood sheets were not solid and there were weak spots on them.  Screwing…

ANSWER - Squeaky tile floors normally mean that either the wood sub-floor under the tiles is not stable in those spots or wasn't fastened down properly. When you install tile over tile the new tile…

ANSWER - I assume you had a water leak of some sort that resulted in your concrete slab having a high level of moisture.  If that is the case, then you should let the slab…

Answer - I will assume that when you say both sides of the 4" tall granite backsplash you are talking about the front side which you will see, and the back side that is bonded…

ANSWER -  The ANSI A108.02 standards state that any tile being installed in a running bond/staggered/off-set pattern where the side being offset is greater than 15 inches, the offset pattern will be a maximum of…

ANSWER - In the past we would always use an ANSI A118.3 epoxy adhesive to bond to steel floors in freezers and elevators.  The steel would have to be scarified and cleaned first.  Then grout…

ANSWER - We have seen this condition in marble before.  They are referred to as indent fracturing or stress fracturing veins.

You said that the veins went all the way through the stone, the…

ANSWER - Since the marble was installed over a wood sub-floor, which I assume was plywood, the creaking or squeaky sound is probably due to the plywood not being attached properly.   The plywood itself between…