Debonding Tile failures Hollow Sounding Tiles installation Moisture Problems Standards

How are voids beneath tiles harmful?

ANSWER - If you tap on a ceramic or stone tile with a hard dense material, like a steel ball, where the tile is not bonded it will sound hollow (lower pitch sound) than areas…

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Ceramic and Porcelain Tile cleaning sealers

Satillo tile cleaned but contractor cannot get them sealed properly

ANSWER - Saltillo tiles that are made in the region of Saltillo, Mexico, where that local source of clay has that distinctive Saltillo look, can vary in quality substantially, which can affect how it will…

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Ceramic and Porcelain Tile cleaning Maintenance sealers

How to control dusty foot prints on sealed outdoor saltillo tile

ANSWER - I would have to guess that the reason you are getting dusty foot prints on your Saltillo tiles is because either it doesn't have a sealer on it or the sealer you have on…

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cleaning Grout sealers Stains

Sealer turned Cloudy-Chalky, how do I get this off?

ANSWER - Normally when a sealer turns cloudy, particularly if it isn't a breathable sealer, it is because the tile has excessive moisture within it.  To remove the sealer you have to use a stripper…

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Maintenance Repairs stone

What can we use to repair, fill divots in Travertine Tiles?

ANSWER - Most travertine stones have natural voids and it is sold either filled or unfilled. Sometimes the fill from the factory isn't well done or if the floor is subjected to a lot of…

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cracks failures stone Wet Areas

What caused travertine cracks in shower floor?

ANSWER - It is difficult to fully understand your situation without investigating it first. I assume that these cracks are new, and were not there when it was installed. Some stones do have veining that…

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Ceramic and Porcelain Tile selection

What to select for a Ceramic Tile for Countertop

ANSWER - Glazed ceramic tiles are considered the most suitable for kitchen countertops because the glazed surface is somewhat impervious and more stain resistant. Porcelain tile is a type of a ceramic tile. Most glazed…

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cleaning failures Slab Stains stone

Not happy with discoloration in Granite Countertop

ANSWER - I understand your concern about the discoloration in your granite counter top. It is not uncommon for natural stone to have veins and areas of different mineral content that causes color differences, which…

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Ceramic and Porcelain Tile selection

Is there a specific kind of tile for wall around the wood stove?

ANSWER - Any type of a clay based ceramic tile, which includes porcelain tile, is suitable around heat. Most quality ceramic tiles are fired in kilns near 2,000 degrees F, so they can withstand the…

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Ceramic and Porcelain Tile cleaning Maintenance

Is There an Easy Way to Clean Glazed Ceramic Tile?

ANSWER - I normally do recommend using a sealer on a glazed tile just to help avoid the maintenance problem you are experiencing.  Glazed tiles do not absorb, but if you apply a penetrating sealer…

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