Expert Answers in

ANSWER – True granite stone is normally very resistant to staining.  There are some stones sold as granite that are not true granites and they could be more susceptible to staining.  Some overburden stone (layers…

ANSWER – I assume you are using granite tiles since you mention grout joints, rather than seams which are the joints between larger slabs of granite.

There are a variety of sealers on the market…

ANSWER – Normally brownish stains on tile in an exterior area are organic based caused by leaves or other plant materials that have deteriorated.  The fact that it is near a grout joint may be because…

ANSWER – There should not be a grout film left on the surface of the tile.  If the installer had been careful and cleaned it properly it could have been avoided.

If the grout is cement…

ANSWER – What you use to remove the grout residue from a porous terracotta tile that was not removed during the installation process as it should depends on what kind of grout was used. A standard…

ANSWER – If you tap on a ceramic or stone tile with a hard dense material, like a steel ball, where the tile is not bonded it will sound hollow (lower pitch sound) than areas…

ANSWER – Saltillo tiles that are made in the region of Saltillo, Mexico, where that local source of clay has that distinctive Saltillo look, can vary in quality substantially, which can affect how it will…

ANSWER – I would have to guess that the reason you are getting dusty foot prints on your Saltillo tiles is because either it doesn’t have a sealer on it or the sealer you have on…

ANSWER – Normally when a sealer turns cloudy, particularly if it isn’t a breathable sealer, it is because the tile has excessive moisture within it.  To remove the sealer you have to use a stripper…

ANSWER – Most travertine stones have natural voids and it is sold either filled or unfilled. Sometimes the fill from the factory isn’t well done or if the floor is subjected to a lot of…