Expert Answers in

ANSWER – If the installer said to stay off wet tile and the grout was dirtier later maybe they applied a sealer without buffing it dry that can lead to a tacky floor that will pick…

ANSWER – There are penetrating enhancer sealers that might give a slight sheen and there are other sealers too.  They will wear and need to be reapplied every 6 months to a year, but they shouldn’t…

ANSWER – There are different types of sealers.  Some sealers are breathable and others are not.  The most common type of sealer used today for sealing grout and the adjacent tiles, whether glazed or unglazed, is…

ANSWER – What you are describing may be the result of using a surface non-breathable sealer over your Mexican pavers. The moisture from the flood may have migrated through the grout joints, or else where,…

ANSWER – Generally speaking you can’t remove scratches from glazed tiles unless they are very slight. There is no standard method for removing scratches in glazed ceramic tiles. That is assuming you do mean a…

ANSWER – Not all sandstone has the same physical properties.  Some are very porous and others are very dense.  The porous stones would be more susceptible to staining if they aren’t sealed.

There is no standard…

ANSWER – two reasons:
1. Transition joints are movement joints to allow expansion and contraction of the various materials.

2. Transition joints are normally areas where multiple products merge and they have a propensity…

ANSWER – Cold weather should not cause ceramic tile to crack particularly if it is an interior application.  It is possible that if you have a very porous ceramic tile that you have installed outdoors for…

ANSWER – Apparently when you cleaned the travertine stone after grouting you didn’t clean it well enough.  You should have changed your water and cleaned it again with a lightly damp sponge, and then within…

ANSWER – There is likely a product that will remove the haze if you are able to scrap it off.  First you need to experiment to determine what the haze is, so you can determine which…