cleaning stone

How to Remove Cement Haze on Flagstone?

ANSWER - Generally speaking it is not recommended to use acid on stone or ceramic tile, although the only time it does make sense is when there is a cement haze on the stone. NEVER…

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Debonding Tile failures stone

Marble installed over hardibacker, but didn't get bond

ANSWER - The coating on the back of the stone is likely a resin back that is applied to some type of stones that are more fragile. It may have a fiberglass mesh suspended within…

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Ceramic and Porcelain Tile cleaning Stains

How do I get rid of marks on glossy Saltillo Tiles?

ANSWER - Chances are the spider web black stains are due to the shiny surface sealer having micro cracks and dirt has collected within it.  It is possible that the sealer can get warm and flow,…

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cleaning Maintenance sealers

What brand/type of sealer can I use to not show dirt?

ANSWER - Properly applying sealers to tiles will help in maintaining the tile and grout. The sealer helps prevent staining. The sealer will help reduce the tendency of the tile and grout to pick up…

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Ceramic and Porcelain Tile cleaning Maintenance sealers

Why is my Porcelain Tile turning dull when cleaned?

ANSWER - There are a lot of questions you need to answer to determine what is causing your tile to turn dull.  Is it an unglazed, polished or glazed porcelain tile? Was there any type…

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Ceramic and Porcelain Tile Removal sealers

How do I clean grout sealer off porcelain tiles?

ANSWER - Sealers cannot be removed with acidic products and regular cleaners.  You need to use a sealer stripper.  You should contact the manufacturer of the sealer, if you know who made it, and ask what…

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Exterior installation Waterproofing

Any recommendations for the layers and waterproofing?

ANSWER - I'm not sure where you are starting on this project if the interior plywood is already installed, but I will give you some key steps and options. First the structure needs to be…

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cleaning failures Grout Repairs Wet Areas

How Can I Fix Epoxy Grout in Shower Stall?

ANSWER - Sorry to hear about your epoxy grout problem.  It should have been finished by the installer in a manner so it was smooth and would not tend to pick up dirt and would…

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cleaning Grout Maintenance

How Do I Clean Dirty Tile and Grout?

ANSWER - I'm not sure if you are saying that your bone color grout is dirty and you can't get it to clean or if your ceramic tile is dirty and you can't get it clean. …

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cleaning Maintenance sealers Stains stone

How to Clean Soap Scum Staining on Limestone and Slate?

ANSWER - The more texture you have on a stone finish the more difficult it will be to clean and the more often you need to clean it.  Sealers help because they act as bond-breakers and…

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