Counter tops Expert Answers selection Slab Standards stone

The granite sample I approved does not match the granite countertop I received. What can I do about it?

ANSWER - Based on the few photos you provided, I don’t think the white background sample you approved is representative of the salmon background countertop that you got. Read More

cleaning Expert Answers Maintenance Moisture Problems Slab Stains stone

Why did my Indian Sandstone slabs turn yellow and what can we do about it?

ANSWER - Wow that looks pretty extreme. Considering you could clean it off suggests that the staining is originating on the surface versus within. Considering the covered based has not discolored further suggests that the staining…

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cracks Expert Answers failures Moisture Problems Slab stone

Can a leak in a concrete slab cause a travertine tile to crack?

ANSWER - The only way to determine whether or not the travertine tile cracked as a result of the hot water leak is to perform a forensic inspection by a qualified inspector such as our…

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Backer Board Expert Answers installation Installation Guidelines Slab stone

Should I use mechanical anchors to install my 2cm thick granite stone?

ANSWER - Mechanical anchoring of the stone is always considered the safest method of installation.   If you do use mechanical anchors you need to be aware of the capacity of the particular stone you…

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Counter tops Slab stone

Why did my black granite Counter Top discolor?

ANSWER - Many granite slabs are treated with resin color enhancers to make the granite slab look better. If the granite slab's polished surface was adjusted then the fabricator should have repaired it so it…

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Counter tops Exterior installation Maintenance sealers selection Slab stone

What should I take into Consideration in Selecting a Granite for an Exterior Countertop?

ANSWER - First of all let me give you some background info to consider.  Not all granite, or stones in general, are made equal by mother nature.   Being a natural material the physical properties can…

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cracks Slab Standards stone

Granite Slab Countertop Fissure question

ANSWER - The photos clearly show that the vein separation is a fissure, which naturally occurs in some stones. By definition of the American Geological Institute a fissure is an extensive crack, break, or fracture in…

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failures Slab stone

Granite Counter Top has Cracked

ANSWER - Granite counter tops, or any other type of stone counter top, are not suppose to break/crack before or after it is installed, as long as the counter top has not been abused such as…

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failures Slab stone Visual

Unhappy with Granite Installation

ANSWER - In terms of the delay in completing the work you will need to determine if there are any penalty clauses in your contract with the granite installer. As far as the unprofessional work goes…

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installation Slab Standards stone

Are there industry standards for flush Granite sink cutouts?

ANSWER - The Marble Institute of America (MIA) Design Manual does not discuss flush mounted sinks.  It is more common to have a reveal and not common to flush mount sinks.  I would be concerned…

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