Ceramic and Porcelain Tile Concrete Substrate Slab Expert Answers Flood Grout Leak Repairs

How can I find a leak in the Washer Drain Pipe?

ANSWER - If the water is consistently coming up through the tile grout joints when the washing machine drains, and you don't see any water in the wall at the drain pipe, then the water…

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Brick Expert Answers Grout installation stone

Is it better to install Travertine Stone over a Brick substrate instead of a Backer board Substrate?

ANSWER - If the existing brick facade is stable, then it would be better to install the travertine ledger stones over it.  It should be a more structurally stable surface to adhere to.  You will…

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Expert Answers Grout stone Storage

Could my Cararra Marble be Damaged from leaving it outside? Can I use non-sanded grout?

ANSWER - I don't know why someone would say the marble could crack, if it isn't already cracked.  I don't know what evidence there could be to suggest the marble could crack if it isn't…

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Ceramic and Porcelain Tile Expert Answers failures Grout Hollow Sounding Tiles installation Repairs

Why do I have loose Grout and Hollow Tiles?

ANSWER - Even though the tile floor was installed 15 years ago, if it was installed correctly it should not have loose grout; unless it was abused in some way.  I am assuming that these…

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Ceramic and Porcelain Tile Efflorescence Staining Flood Grout Moisture Problems

Efflorescence Staining from Moisture Perhaps?

ANSWER - You have provided so much information that it is a little confusing.   So I will make some assumptions. You said that your tile patio is part of an ocean front home. You said…

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Ceramic and Porcelain Tile color Variation Expert Answers Grout

How long should I wait to See if the Grout Color Variation in my Tile Installation Will go Away?

ANSWER - Generally speaking, cement based mortars should be fully cured within 28 days assuming it isn't raining or is in cold temperatures. I would expect that an interior installation of a cementitious grout should…

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Ceramic and Porcelain Tile Concrete Substrate Slab Expert Answers Flood Grout Hollow Sounding Tiles Insurance Claim

Was my Ceramic Tile Damaged Due to Water Loss? And Why did the Insurance Company Deny the Claim?

ANSWER -  If the tile was installed correctly, it should not be harmed by a flood caused by a water heater failure.  There is no way the water could have migrated 10-15 feet below the…

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Expert Answers Grout Repairs stone

How can I change the color of the grout used on my Travertine Tiles?

ANSWER -  Travertine naturally has large voids/pores in it  and it can be purchased either filled or unfilled.  If the travertine is filled, it is filled with a blending color to the travertine.  Some people…

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Ceramic and Porcelain Tile Expert Answers failures Grout installation Leak Moisture Problems Movement Joints Standards Waterproofing Wet Areas

Why is my Tiled Balcony Leaking and How Can I fix it?

ANSWER - When there is a problem it normally is not due to one deficiency, but due to multiple compounding deficiencies. You state that the peel and stick moisture barrier was properly installed.  If if…

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Ceramic and Porcelain Tile Expert Answers Grout installation Installation Products - Adhesives Thin-set Coverage/Contact

How do you keep the Thin-set Mortar and Grout from Setting Up Too Fast?

ANSWER - What you are referring to is the Pot-Life, which refers to how long the mortar stays workable inside the bucket, and Open-Time, which refers to how long the mortar stays workable as you…

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