Expert Answers in Moisture Problems

ANSWER - Normally when your sealed Saltillo tiles have a whitish or cloudy appearance, it means that moisture is trapped under the sealer. Chances are you have a surface type sealer that does not allow…

ANSWER - Chances are your toilet is leaking at the wax ring because it got off-set over time as it was being used. If the water tank was leaking you should be able to see…

ANSWER - The only way to determine whether or not the travertine tile cracked as a result of the hot water leak is to perform a forensic inspection by a qualified inspector such as our…

ANSWER - Generally speaking, if tiles are properly installed over a proper substrate, they won’t be damaged when subjected to a water category 1 flood.  Category 2 and 3 water can possibly contaminated porous materials that…

ANSWER - Apparently there were a number of compounding deficiencies in how the slate was sealed. Slate is very dense and considered impervious.  If it is a true slate, its absorption is between 0.1% and…

ANSWER - Efflorescence is generally a whitish stain caused by mineral precipitation.  Minerals within the concrete slab, the setting materials, and possibly the tile dissolve when subjected to moisture like salt in water.   The…

ANSWER - I will assume that your tile floor is installed over a concrete slab on ground. We know that in New Orleans, as well as in other geographic areas, there is a very high…

ANSWER - Excessive efflorescence staining (generally a whitish substance) on stone, tiles,  grout, or adjacent surfaces is a generally a symptom of an excessive…

ANSWER -  If only the grout is cracking, and not the tile, then normally grout cracks due to excessive movement in the tile assembly for one reason or another. There are many different types of tile assemblies,…

ANSWER - I assume you have a class 1 sandstone which is the most absorbing and has the lower physical properties within the quartz geological classification. This stone is suitable for many applications, including back yard…