ANSWER – If you tap on a ceramic or stone tile with a hard dense material, like a steel ball, where the tile is not bonded it will sound hollow (lower pitch sound) than areas…
ANSWER – There is no simple answer to your question without thoroughly investigating your situation, but I will make some general comments to help you to decide how to proceed.
ANSWER –Regarding your situation where inside your customer’s home the ceramic tile was subject to flooding and was submerged in hot water for some period of time. Apparently after that incident, the ceramic…
ANSWER – The description of your kitchen counter leads me to belief that they installed the tile directly to a wood top without a waterproof membrane on top of it. That is not a good…
ANSWER – One of the drawbacks with installing over wood is if the wood gets wet it expands and when it dries it warps causing various structural stress on the floor and to anything attached…