Expert Answers in Moisture Problems

ANSWER - We have investigated many projects throughout North America where there has been a water incident that allegedly caused damage to a natural stone. Many times there are no resultant damages, or the damages…

ANSWER - Not sure what you mean by seepage through ceramic tile grout and pin holes. I assume you mean that water or efflorescence is coming up through those areas. Moisture is the driving force…

ANSWER - First of all, if your grout joints have turned moldy and the limestone is turning a rusty color then those are symptoms that the shower floor was not installed correctly.  Water is probably being…

ANSWER - It is not unusual for stone to be damp when received as it is normally packaged damp and in air tight containers so it won't be completely dry. Since natural stone can vary in…

ANSWER - Unlike natural stone tiles, normally ceramic tiles are very resistant to moisture and staining, but it depends on the type of ceramic tile. There are glazed tiles which has a glass like material…

ANSWER - Chances are that when the water pipe break occurred your travertine tile had voids under it so water was allowed to collect in those voids. This could have caused and perpetuated the development…

ANSWER - I understand that you had a water leak under your home, which was stopped after a couple of days. Now you are seeing a mold fungus (microbial) grow between the tiles in the…

ANSWER - two reasons: 1. Transition joints are movement joints to allow expansion and contraction of the various materials. 2. Transition joints are normally areas where multiple products merge and they have a propensity to…

ANSWER - Tiles whether ceramic tiles or natural stone or cement tiles should perform well on an exterior deck if installed correctly.  There tends to be a lot of failures with exterior decks because they are…

ANSWER - Chances are when the tile was installed it was not installed per industry standards and it has several compounding defects. Generally speaking when there is a problem it is not due to one…