installation Standards

How do I make sure Ceramic Tile, Natural Stone gets installed correctly by my tile installer?

ANSWER – Hiring the right installer is the difference between a delightful result and a nightmare.  Most installers don’t go to school to learn the trade, so even with good intentions, more often than not…

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Standards stone Testing

Could the quality of granite be tested?

ANSWER – There is a lot of natural stone sold as granite that is not true granite.  Due to the large demand for stone today, stone that would not have been sold or used before is…

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Ceramic and Porcelain Tile cleaning sealers Stains

Instead of replacing tile, can it be stained and sealed similar to concrete?

ANSWER – The ceramic tile you described is either a glazed porcelain tile or an unglazed porcelain tile.  Either way the surface of the tile is technically impervious with an absorption rate of less than…

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Ceramic and Porcelain Tile installation

Recommendations on installing ceramic tiles on staircase risers?

ANSWER:   I assume this is an interior application.

There are products that will allow you to bond ceramic tile to exterior grade plywood, but it is not considered the best substrate to bond to.  It…

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installation

Do we need Special Thinset for Cold Weather?

ANSWER – Beware of exterior decks and particularly when they are over a wood substrate.  There are many exterior deck failures that become very expensive to replace.

The TCNA handbook does not show an exterior…

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cracks failures Floor Warming Repairs

Crack in Tile over Radiant Heating - HELP!

ANSWER – If there is a crack in the ceramic tile floor you need to determine what caused it to determine how to fix it.

It could be the tile had voids or was not…

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installation stone

Worried about the weight of Travertine Natural Stone on raised wooden subfloor

ANSWER – I can’t really determine if your floor is sturdy enough for the Travertine tiles by your description.  If your floor isn’t sturdy enough it can be adjusted to be sturdier.

The concern on…

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selection stone

Is Travertine Porous? Is Travertine considered impervious?

ANSWER – I’m not sure what you mean by “my zoning officer has informed me that I am now over my impervious coverage for my property.”

Travertine is not an impervious stone rather it is…

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failures Repairs Slab stone

How to repair Granite Seam after countertop was moved

ANSWER – It appears the tile installers subjected the counter top to excessive movement during their tile installation.  The seam of the granite is a weak point so the force it was subjected to was…

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cleaning Stains stone

How to clean dry grout from flagstone used on a patio surface?

ANSWER – The easiest way to remove a cement film off flagstone or tile is using an acid if done correctly.  If there is thick excess grout on the flagstone then that should be scraped…

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