Expert Answers in Expert Answers

ANSWER - When there is ceramic tile or stone failures it is normally due to compounding issues. There could be excessive movement beyond the industry limit of L/360 deflection, but your subfloor description sounds substantial.…

ANSWER - Regarding your description of your tile problem I will give you some input. We do inspections around the country, so we can be hired to investigate your problem (click here…

ANSWER - There are grout colorants, which are epoxy based used to change the color of grout.  Maybe that is what is meant by the latex paint or maybe they in fact did paint it with…

ANSWER - To replace the grout in a freeze thaw climatic area you should first cut out and remove the existing grout.  Make sure you first use a wet/dry vacuum to remove all the dust and…

ANSWER - If the installer said to stay off wet tile and the grout was dirtier later maybe they applied a sealer without buffing it dry that can lead to a tacky floor that will pick…

ANSWER - I understand that you only want to darken the grout adjacent to the polished marble. This is sort of a trial and error process. There are grout colorants that are epoxy based sold…

ANSWER - There are different types of sealers.  Some sealers are breathable and others are not.  The most common type of sealer used today for sealing grout and the adjacent tiles, whether glazed or unglazed, is…

ANSWER - Apparently when you cleaned the travertine stone after grouting you didn't clean it well enough.  You should have changed your water and cleaned it again with a lightly damp sponge, and then within…

ANSWER - The epoxy grout can be removed with a stripper or cut out, but it is messy.  If you can get about an 1/8 inch depth in the grout joint you can reapply the…

ANSWER - Deciding on whether to use sanded grout or non-sanded grout depends on the width of the grout joint and whether the tile surface is sensitive to abrasion. Non-sanded grout is designed for grout joints…