QUESTION

Epoxy Haze - We installed porcelain tile (600sqft) in our kitchen area. We chose light colored epoxy grout because we were told it doesn't stain and is easy to clean. Not so. The installer left what looks like epoxy film on several tiles and the grout looks awful. Is there any way that we can have the grout replaced or cleaned and the epoxy film removed? We have no problem paying $$$ for the service we just can't find anyone who can tell us what to do or who to hire for the job.

ANSWER

ANSWER - The epoxy grout can be removed with a stripper or cut out, but it is messy.  If you can get about an 1/8 inch depth in the grout joint you can reapply the epoxy if you properly prepare the existing grout surface.

If it is only the color of the epoxy grout that is a problem you can apply an epoxy grout colorant over it and change the color and make it more uniform.  Again the grout surface has to be properly prepared.

The epoxy haze can be removed with epoxy cleaners.  If the tile is a strong unglazed/throughbody tile you can use sand and a detergent and scrub the haze off.

There are companies that specialize in sealing and cleaning floors.  Check with the manufacturer of the cleaning products you select for referrals.

Go to the Expert Answers' Resources section of our website www.CTaSC.com and go to cleaner and sealer manufactures to go to their websites to see their respective products.

Good Luck!