Ceramic and Porcelain Tile cleaning Expert Answers Grout Maintenance Mold Showers Wet Areas

What is the best product to use to remove Mold/Mildew?

ANSWER - You have to be careful on what cleaning products you use on tile, stone or grout.  Some of the grocery store brands may not be reliable for the type of cleaning you want…

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Ceramic and Porcelain Tile Chips Expert Answers

Can Ceramic Tiles Chip because they were subjected to Freezing conditions and were Covered in Ice?

ANSWER - Ceramic tile planks that look like wood, which is very popular lately, are normally porcelain tiles.  Porcelain tiles are technically impervious as they must be less than 0.5% absorption. A more porous ceramic…

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Ceramic and Porcelain Tile cleaning Expert Answers Grout Maintenance sealers Stains Wet Areas

How do I remove stains on my grout in my bathroom?

ANSWER -  The TEC 550 Power Grout says it is a unique cementitious formula, and that its unique formulation is stain proof* and provides strong, color consistent joints free of efflorescence that is resistant to…

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Ceramic and Porcelain Tile Expert Answers Inspections installation Installation Guidelines Lippage Movement Joints Standards Workmanship

How can I verify if my tile was installed correctly?

ANSWER - Unfortunately it is difficult for consumers to determine how to select qualified tile installers.  Most installers haven't had any formal education on how to install tile nor do they know what the industry…

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Ceramic and Porcelain Tile cleaning Expert Answers Flood Grout Maintenance Stains

How do I remove sewer stains in my tile grout?

ANSWER - It depends on whether the water from the commode was contaminated or not.  Category 1 water is sanitary water.  Category 2 water is contaminated water to some degree. Category 3 water is grossly…

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Ceramic and Porcelain Tile cleaning Expert Answers Grout Maintenance Stains

How do I clean my tile grout that has shade/color variation?

ANSWER - Cementitious grout is porous and more susceptible to staining and shade variation than an epoxy or urethane grout. It is possible that the difference in grout color could be just shade variation from…

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Ceramic and Porcelain Tile Debonding Tile Expert Answers failures Flood installation Movement Joints Tenting

Will the Cold Temperatures cause Tiles to Tent, and Will the insurance provide coverage for a tented tile floor?

ANSWER - Normally it isn't the cold that leads to a tile tenting, it is the higher temperatures or moisture that causes expansion in tiles that can lead to tile tenting if the tile wasn't…

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Ceramic and Porcelain Tile Expert Answers installation Moisture Problems Movement Joints Tenting

What is causing my Ceramic Tile to Buckle / Tent up?

ANSWER - When tile debonds and buckles up we do refer to that as tile tenting.  The cause of tile tenting is normally due to several compounding conditions.  First is that normally the tile installation…

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Ceramic and Porcelain Tile Expert Answers Grout Maintenance Moisture Problems Repairs sealers Wet Areas

Why did my grout Turn White and How can I get back the Original Color?

ANSWER - It is not clear what kind of sealer you used.  Normally sealers are not mixed into the grout when you install the grout, so that may be part of the problem? Grout turning…

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Ceramic and Porcelain Tile Expert Answers installation Standards stone

What are the proper Methods and Standards for applying Thin-set Mortar to Tile?

ANSWER - What they did is called spot bonding, which is against industry standards unless the adhesive is an epoxy on an interior wall application over cementitious backer board application. It does no good skim coating…

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