selection stone

How do I find a Stone Consultant for specifying natural stone?

ANSWER - Your best bet is to visit a local tile and stone showroom or stone fabrication shop to see some of the various stone types and options.  Or call in one of your tile sales…

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sealers stone

Can Sandstone be Stained a Different Color?

ANSWER - Not all sandstone has the same physical properties.  Some are very porous and others are very dense.  The porous stones would be more susceptible to staining if they aren't sealed. There is no standard…

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cleaning Grout stone

How Do I Clean Grout Off Travertine?

ANSWER - Apparently when you cleaned the travertine stone after grouting you didn't clean it well enough.  You should have changed your water and cleaned it again with a lightly damp sponge, and then within…

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cleaning Grout installation Stains stone

How to Clean Haze on Marble Tile and which grout to use

ANSWER - Deciding on whether to use sanded grout or non-sanded grout depends on the width of the grout joint and whether the tile surface is sensitive to abrasion. Non-sanded grout is designed for grout joints…

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cleaning Stains stone

Alcohol Stains from bottoms of glasses on black granite

ANSWER - The spots from the alcohol glasses are etching the polished surface of the stone caused by the acidic nature of the alcohol. Some polished stone is more sensitive to this than others. This…

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cleaning Maintenance sealers Slab Stains stone

Sealed granite kitchen tops have coffee stain

ANSWER - Even though you sealed your granite counter top it doesn't prevent staining if the coffee spill was left on for an excessive amount of time or if it wasn't cleaned completely. The stain…

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cleaning Slab Stains stone

Why are there heat marks on granite counter from a cup?

ANSWER - I have never heard of granite showing heat marks. The natural granite itself should not be affected by heat. My guess is that there is some coating on the granite such as a…

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cleaning stone

How To Clean alcohol stains from Granite tile table?

ANSWER - True granite stone is normally very resistant to staining.  There are some stones sold as granite that are not true granites and they could be more susceptible to staining.  Some overburden stone (layers…

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Maintenance Repairs stone

What can we use to repair, fill divots in Travertine Tiles?

ANSWER - Most travertine stones have natural voids and it is sold either filled or unfilled. Sometimes the fill from the factory isn't well done or if the floor is subjected to a lot of…

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cleaning failures Slab Stains stone

Not happy with discoloration in Granite Countertop

ANSWER - I understand your concern about the discoloration in your granite counter top. It is not uncommon for natural stone to have veins and areas of different mineral content that causes color differences, which…

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