Expert Answers in cleaning

ANSWER - If you know the brand of the coating then call them to find out what to use to strip it without harming your stone.  If you don't know what the coating is that is…

ANSWER - I understand that the glossy porcelain tiles you had installed in your home isn't as reflective of a surface as you expected and you haven't been successful at treating it to achieve this…

ANSWER - The best method of cleaning a porcelain tile floor, whether it is glazed or unglazed, is to add a detergent in a bucket of water, preferably one that is supplied by a company…

ANSWER - I understand that you had a water leak under your home, which was stopped after a couple of days. Now you are seeing a mold fungus (microbial) grow between the tiles in the…

ANSWER - To clean a cementitious grout off of a natural slate stone, you need to carefully chisel off any large chunks of grout.  To remove the grout haze you should use a diluted sulphamic or phosphoric…

ANSWER - You should always avoid using any acid on ceramic tile. It can etch and cause staining in the tile. I've never heard of it being used during manufacturing.Some do using it to clean…

ANSWER - There are grout colorants, which are epoxy based used to change the color of grout.  Maybe that is what is meant by the latex paint or maybe they in fact did paint it with…

ANSWER - If the installer said to stay off wet tile and the grout was dirtier later maybe they applied a sealer without buffing it dry that can lead to a tacky floor that will pick…

ANSWER - What you are describing may be the result of using a surface non-breathable sealer over your Mexican pavers. The moisture from the flood may have migrated through the grout joints, or else where,…

ANSWER - Generally speaking you can't remove scratches from glazed tiles unless they are very slight. There is no standard method for removing scratches in glazed ceramic tiles. That is assuming you do mean a…