Expert Answers in cleaning

ANSWER - I am not aware of any Sealers or Stains that are latex based. Normally the sealers are a silicone based material or a solvent. Depending on what type of stain you are referring…

ANSWER - I assume when you say heavy duty homogenous tiles you are referring to an unglazed clay through-body tile and that it may be a ceramic porcelain tile that is very dense. Although these tiles…

ANSWER - The spots from the alcohol glasses are etching the polished surface of the stone caused by the acidic nature of the alcohol. Some polished stone is more sensitive to this than others. This…

ANSWER - Even though you sealed your granite counter top it doesn't prevent staining if the coffee spill was left on for an excessive amount of time or if it wasn't cleaned completely. The stain…

ANSWER - I have never heard of granite showing heat marks. The natural granite itself should not be affected by heat. My guess is that there is some coating on the granite such as a…

ANSWER - True granite stone is normally very resistant to staining.  There are some stones sold as granite that are not true granites and they could be more susceptible to staining.  Some overburden stone (layers…

ANSWER - Normally brownish stains on tile in an exterior area are organic based caused by leaves or other plant materials that have deteriorated.  The fact that it is near a grout joint may be because…

ANSWER - There should not be a grout film left on the surface of the tile.  If the installer had been careful and cleaned it properly it could have been avoided. If the grout is cement…