Ceramic and Porcelain Tile Debonding Tile Expert Answers failures Hollow Sounding Tiles Tenting

What caused our tiles to Tent and become Hollow Sounding?

ANSWER -  When tiles tent/buckle up it is normally due to the combination of lack of resilient movement joints and due to the tile not being bonded as well as it should. Movement joints are…

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Ceramic and Porcelain Tile Expert Answers installation Lippage Repairs

When is it necessary to replace an entire tile installation versus only make repairs of tile deficiencies?

ANSWER - There is no standard that says whether an entire installation should be replaced versus repaired based on the percentage of deficiencies. We always provide the option for repairing.  From an installer point of view…

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Ceramic and Porcelain Tile Expert Answers installation Installation Products - Adhesives Showers Wet Areas

Can excessive Steam and Condensation in a Shower caused damage to the Ceramic tiles?

ANSWER - If the ceramic tile was installed correctly over a suitable substrate for a shower application then it will not be harmed from being subjected to prolong hot water, steam, and condensation. Ceramic tile…

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Ceramic and Porcelain Tile Expert Answers Hollow Sounding Tiles Repairs Waterproofing Wet Areas

How do I make Repairs on Schulter Ditra Mat?

ANSWER -  First of all having tiles that sound hollow is not a defect in itself.  Normally when tiles are installed over a membrane of some sort; like Ditra it will cause hollow sounds because…

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Ceramic and Porcelain Tile Expert Answers Grout Leak Moisture Problems

What is causing water to flow out of our Grout Joints and what can we do about it?

ANSWER -  If water squirts out of the removed grout joint 2 feet in the air, then that is an indication that the water is under pressure.  I assume that the water squirting in the…

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Ceramic and Porcelain Tile cracks Debonding Tile Expert Answers failures Grout Hollow Sounding Tiles

What has caused some tiles in my Ceramic Tile Floor to become Hollow Sounding and the Grout To Crack?

ANSWER -  Hollow sounds  on a ceramic tile isn't a defect in itself, but it can be a symptom of a defect depending on the circumstances.   If portions of a tile is hollow sounding or…

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Ceramic and Porcelain Tile cleaning Expert Answers Grout Maintenance Stains stone

What is the cause of my grout staining, and how can I remove the stain?

ANSWER - You didn't mention what kind of tile you had.  Natural stone of various types are known to contain ferrous oxide that can lead to staining in the tile or the adjacent grout. Since…

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Ceramic and Porcelain Tile cleaning Expert Answers Stains

How to remove Bleach Stain on my High Gloss Black Tile?

ANSWER - Bleach is high in alkalinity with a pH value of about 12.  Strippers used to remove paint and sealers, so it can be very harsh. High gloss black glazed ceramic tiles is known…

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Ceramic and Porcelain Tile cleaning Expert Answers Maintenance

What is the best way to clean my Ceramic Tile Floor?

ANSWER - The best way to clean a ceramic tile floor is to purchase a neutral based cleaner/detergent and apply it to the floor.  Let it sit for 10 minutes or so.  Then use a…

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Ceramic and Porcelain Tile Expert Answers Maintenance Repairs Slip Resistance

How can we restore a tile floor that was etched to be more slip resistant?

ANSWER - The trade-off of etching a tile floor to make it more slip resistant is that it will alter the appearance of the tile and the tile can be come more difficult to clean…

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