failures stone Visual

Polishing Marks on Polished Stone left haze stripes on floor

ANSWER - If it is polishing wheel marks from fabrication per the Marble Institute of America Dimension Stone Design Manual (MIA) it is unacceptable to have polishing wheel marks or other scratches caused during fabrication on honed or polsihed…

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cleaning Stains stone Testing

Testing Granite Tiles for Staining

ANSWER - True geologically classified granite stone is normally very resistant to staining and chemicals.  There are some stones sold as granite that are not true granites and they could be more susceptible to staining and…

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failures Slab stone Visual

Unhappy with Granite Installation

ANSWER - In terms of the delay in completing the work you will need to determine if there are any penalty clauses in your contract with the granite installer. As far as the unprofessional work goes…

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installation Maintenance Moisture Problems stone

Did storing under the house warp Travertine Stone Tiles?

ANSWER - To answer your question, I think if you have found the travertine tiles to be warped that it is likely due to the way they were stored under the house for over a…

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Moisture Problems Pool and Spa selection Standards stone

Any rule or industry standard for travertine and salt water pools?

ANSWER - There is no standard addressing stone and salt water pools.  Salt Water pools are relatively new and recently more popular, so we are just now starting to see some problems with certain stones and…

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installation Slab Standards stone

Are there industry standards for flush Granite sink cutouts?

ANSWER - The Marble Institute of America (MIA) Design Manual does not discuss flush mounted sinks.  It is more common to have a reveal and not common to flush mount sinks.  I would be concerned…

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Debonding Tile failures stone

Thinset is adhering to the back of Slate tiles, but not to the membrane

ANSWER - Generally when there is a problem there are compounding factors that lead to the problem.  Without intrusively investigating your situation then it would be difficult to determine what has caused the debonding of…

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cracks failures stone

Wavy DENT crossing right through the travertine tiles!

ANSWER - What you have described sounds like a condition we see in some stone floors called “indent fracture.”   Many times you can’t see it unless light shines on it from a certain angle and…

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installation Slab Standards stone

Strength of Slab Granite countertop with no plywood base

ANSWER - If you ordered 3 cm slab stone and received 2 cm then you didn't get what you paid for and should be reimbursed or have it replaced.  2 cm stone can work fine…

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cleaning failures Slab Stains Standards stone

Our Granite tops are staining quite badly

ANSWER - Chances are the stone that you have may be over-burden granite or a type of metamorphic stone called gneiss, which commonly is sold as granite. Often these types of stones are very colorful…

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